Senior Manager, Tax Technology Consulting

Why Ryan?

• Hybrid Work Options
• Award-Winning Culture
• Generous Personal Time Off (PTO) Benefits
• 14-Weeks of 100% Paid Leave for New Parents (Adoption Included)
• Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement
• Benefits Eligibility Effective Day One
• 401K with Employer Match
• Tuition Reimbursement After One Year of Service
• Fertility Assistance Program
• Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service

The Senior Manager, Business Solutions leads complex, technology-enabled implementation and innovation initiatives that support Ryan's service lines, proprietary platforms, and enterprise strategy.

This role manages large-scale client and internal projects from scope definition through delivery, ensuring on‑time, on‑budget execution and high‑quality outcomes.

The Senior Manager translates business and technical requirements into scalable solutions that drive operational efficiency, client value, and measurable financial impact.

Reporting to a leader within Business Solutions, this role combines program leadership, technical oversight, and client engagement to advance Ryan's digital transformation and innovation objectives.

People

• Creates a positive, accountable, and collaborative team environment aligned with Ryan's core values.
• Leads, mentors, and develops professionals to ensure high performance and continuous growth.
• Manages resource allocation, workload distribution, and performance management.
• Creates and executes detailed project workplans, enforcing consistent methodologies and delivery standards.
• Coordinates resources, timelines, and budgets across multiple concurrent implementation and innovation initiatives.
• Builds strong internal partnerships to support seamless project execution.

Client

• Manages internal and external enterprise tax technology and software implementation projects to completion.
• Defines project scope, tasks, timelines, budgets, and resource allocation while maintaining disciplined financial oversight.
• Oversees functional and technical direction of projects, including detailed requirements analysis, process design, configuration, system integration, testing, deployment, and client onboarding.
• Supports implementation of proprietary data products and enterprise tax automation platforms within the assigned practice or division.
• Establishes processes to monitor adherence to project timelines and budgets and communicates variances proactively.
• Prepares and reviews client deliverables, documentation, and engagement materials to ensure quality and accuracy.
• Maintains master project resource plans and supports billing, forecasting, and financial tracking activities.
• Maintains strong client relationships, responds to inquiries, and participates in proposals, engagement agreements, and onsite meetings.

Value

• Coordinates execution of innovation and digital transformation initiatives aligned with enterprise strategy.
• Supports the ideation lifecycle by helping identify opportunities, scope solutions, and manage development through deployment.
• Leads cross‑functional teams in building, testing, and monitoring technology and automation solutions.
• Applies tax and technology expertise to translate business requirements into scalable, risk‑aware solutions.
• Contributes to Business Process Management, Robotic Process Automation (RPA), Intelligent Document Processing (OCR/ICR), and other automation initiatives.
• Ensures operational excellence through disciplined governance, quality controls, financial stewardship, and adherence to Firm standards.
• Maintains data integrity, system reliability, and compliance with regulatory and security requirements.

Education and Experience

• Bachelor's degree in business, Accounting, Finance, Information Systems, Computer Science, or related field, or equivalent relevant experience.
• Minimum of 7‑10 years of experience leading enterprise software implementations, tax technology projects, or digital transformation initiatives.
• Experience in consulting, implementation, enterprise systems, data management, process improvement, or tax‑related environments preferred.
• Demonstrated success managing complex, multi‑workstream engagements in a client‑facing environment.

Computer Skills

• Proficiency in Microsoft Office applications, including Word, Excel, Power Point, and Outlook.
• Experience working with enterprise systems, databases, reporting tools, project management platforms, or business applications.
• Familiarity with project management tools and collaboration platforms preferred.

Required Skills

• Strong project and program management capabilities
• Excellent written, verbal, and executive‑level communication skills
• Ability to lead cross‑functional teams and influence stakeholders
• Strong analytical and problem‑solving skills
• Ability to manage ambiguity and drive structured solutions
• Financial and operational acumen
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