Senior Solutions Engineer (Cloud & Infrastructure) (d/f/m)

Your mission and responsibilities

We are seeking a proactive and technically skilled Senior Solution Engineer to act as a key technical contributor in our sales and customer success lifecycle. This is a high-impact position where you will strategically design, implement, and optimize our AI platform’s integration within our customers’ cloud environments. You will be an expert in our technology and a trusted advisor to our clients, ensuring their long-term success through post-sales implementation and adoption. This role combines hands-on technical work with close collaboration between customer technical teams and our internal engineers. We have offices in Berlin and Saarbrücken, and we prefer that you are within a reasonable distance (no relocation offered) to attend important meetings or events every now and then, as we value the power of human connection.

Key Responsibilities

• Deploy and configure QuantPi platform in diverse customer environments, including private cloud, air-gapped, and SaaS.
• Set up CI/CD pipelines, monitoring, observability, and integrate our platform with customer cloud infrastructure.
• Serve as the primary technical contact for new and existing customers during implementation, providing hands-on guidance and troubleshooting in collaboration with our Engineering teams.
• Contribute to internal cloud infrastructure and deployment automation, ensuring efficiency across customer projects.
• Create reusable deployment playbooks, automation scripts, and share customer environment feedback with our Product and Engineering teams to help shape the product roadmap.

Your profile

• 5+ years of DevOps/Cloud Infrastructure experience.
• Strong expertise in:
  • Kubernetes deployment, configuration, and management (e.g., Helm, kubectl, operators, ingress controllers).
  • Container technologies (e.g., Docker, container registries).
  • Python/Bash scripting and infrastructure-as-code tools.
  • CI/CD pipelines (e.g., GitHub Actions, GitLab CI, ArgoCD/Flux CD, or similar).
  • Cloud platforms (e.g., GCP, AWS, or Azure).
• Experience with software deployments in complex enterprise environments.
• Proven customer-facing technical delivery experience.
• Excellent troubleshooting and communication skills.
• Minimum Bachelor\\\’s degree in Computer Science or a related technical field.

Bonus Qualifications:

• Knowledge of identity management systems (e.g., OAuth, SAML, JWT).
• Database administration (e.g., PostgreSQL).
• Technical Customer Success or Solution Engineering background.
• Fluency in German is a strong plus, given our market focus.

Why us?

This role is not just a job; it\’s a dynamic opportunity at the forefront of AI technology, offering significant personal and professional growth.

• You\\\’ll Be a Builder: We are a fast-moving startup, and you will join a team where you will have immediate ownership and impact, tackling challenging problems from the ground up. Your work will directly contribute to a world-leading technology and our future success.
• You\\\’ll Shape the Future of AI: Our mission is to make AI trustworthy and ethical. This is a core challenge that will shape the future, and you will be supporting the brilliant minds who are solving it. You will be at the cutting edge of a crucial topic that will define how we work alongside intelligent machines.
• Your Work Will Define the Future of Our Platform: As our team\\\’s key technical liaison, you\\\’ll be instrumental in both supporting customers and providing critical feedback that helps shape our product roadmap. You will have the chance to contribute to our internal cloud infrastructure and deployment automation, with the flexibility to define your own path in a highly impactful role.
• The Berlin/Saarbrücken Advantage: You’ll work at the crossroads of two unique ecosystems: Saarbrücken, Germany’s leading AI research hotspot and home to CISPA, where our roots lie, and Berlin, the country’s most vibrant and diverse startup hub. This shapes who we are: a team that combines scientific excellence with a bold, fast-moving spirit. It\\\’s okay to work primarily remote with flexible arrangements. However, it’s important to us that you’re able to join special meetings or key events at one of our offices when needed, as we value the power of human connection.

Note: We are committed to equal opportunities and warmly welcome everyone. If you need any adjustments during the application process, please feel free to let us know at any time. While people from traditionally marginalized groups often tend to apply only when they meet all the criteria, studies show that men are more likely to apply if they meet at least 60% of the requirements. If you believe you have the skills and qualifications for this role, even if you don’t tick every box, we strongly encourage you to apply. We’d love to get to know you and see whether this could be a great fit.