(Senior) Account Manager (all genders)

THE ROLE

We are seeking a highly motivated and results-driven (Senior) Account Manager (all genders) with a strong background in enterprise sales within the SaaS sector. The ideal candidate is a skilled relationship-builder who thrives in dynamic environments and excels at presenting complex solutions to clients. You will be responsible for driving revenue growth by managing a portfolio of key accounts, identifying new business opportunities within those accounts, and ensuring the highest level of client satisfaction.

You should ideally have a sales/account management background with a SaaS technology business and be familiar with enterprise sales cycles and dealing with complex relationships. Your role will involve both growing revenues with our existing customer base as well as ensuring that they are fully supported and achieving their goals.

Qwist is a leading technology provider in the Open Finance space offering a range of solutions to tier one banks, large commercial organisations and others. Our portfolio of SaaS products offers our clients the full range of solutions for them to adhere to Open Finance standards, leverage the data that this provides and drive business value by reducing risk, identifying upsell opportunities and ensuring that they stay compliant.

About the position:

Department: Commercial
Team: Customer Success and Account Management
Locations: Berlin, Munich
Remote status: Hybrid
Number of positions: 1

We follow a hybrid working schedule with 3 days at the office per week. We currently have three offices in Germany in Berlin, Munich and Hamburg.

What you will be doing:

• Develop and Manage Client Relationships: Build and maintain strong relationships with key stakeholders across enterprise-level accounts to ensure client satisfaction and retention.
• Drive Revenue Growth: Meet and exceed sales targets by identifying, developing, and closing upsell business opportunities.
• Solution Selling: Clearly articulate complex solutions to potential clients, demonstrating value propositions and customizing presentations to address client-specific needs.
• Account Planning and Strategy: Develop comprehensive account plans, including growth strategies, timelines, and deliverables.
• Collaboration: Work closely with internal teams such as marketing, product development, and customer support to ensure seamless delivery for our clients.
• Reporting: Provide accurate sales forecasts, reports, and performance metrics to senior management.
• Continuous Improvement: Stay up-to-date with industry trends, competitor activities, and customer feedback to refine sales approaches and improve customer experiences.

What you bring to the team:

• Experience: Minimum of 2 years in enterprise account management or sales within the SaaS industry.
• Proven Track Record: Demonstrated success in achieving and exceeding revenue targets.
• Solution Selling Skills: Ability to explain complex products and customize solutions to meet client needs.
• Self-Driven and Motivated: Ability to work independently with minimal supervision while staying motivated to achieve goals.
• Communication Skills: Exceptional verbal, written, and presentation skills in German (business fluent C2) and English.
• Analytical Skills: Strong ability to analyze data, prepare reports, and formulate actionable strategies.
• Collaborative Approach: Ability to work effectively in a team environment while also thriving independently.

Why Qwist?

• Work with a true open banking pioneer and witness the journey/revolution from open banking to open finance and beyond. Work with colleagues with years of experience in the industry and a true passion and vision for the future of open banking.
• Healthy work-life balance: Time is precious. Make it count. We enable all our employees to organize their living and working hours flexibly, making it possible to combine personal life with work life!
• We are ever-evolving and so are you. We have business goals (OKRs) but also personal development goals. Our formalized bi-annual feedback process, regular Engagement checks and personal development budget are available to make sure that we grow together and find everyone\’s perfect spot at the table.
• You will become part of a cross-functional environment where you will be empowered through ownership and collaboration.

Don’t meet every single requirement? At Qwist we value diverse perspectives and experience. If you are excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!

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