race result AG is a young, fast growing company that provides time-keeping systems, software solutions and accessories for thousands of sporting events such as marathons, triathlons, ski runs, etc. all over the world. At our headquarters in Pfinztal near Karlsruhe, we develop innovative ideas, hardware, software, workflows, products, online platforms and more, at a high technological standard. Our solutions accompany millions of athletes to their finish. We have a constant growth of 30 % a year, continually expanding with new customers, new countries and new products. Most young companies have investors and do not achieve high profits. We are different. After a few years of efficient business practices, we were able to build our own company building. Due to this development and growth, we are constantly searching for new employees.
Your duties:
- Supporting our LATAM customers from the office and on-site by managing complex and demanding event requirements
- Takes care of the emergency line for our LATAM customers
- Conducting customer-specific training
- International customer contact in the technical field
- Documenting our products in our knowledge base and internal knowledge transfer
- Acting as an extension of the development team for testing new products and contacting customers
Your profile:
- You are fluent in Spanish and English; additional languages such as Portuguese, German, or others are a plus
- You are available and willing to travel internationally on a regular basis and work on weekends when required for customer events
- You have excellent analytical and problem-solving skills
- You are a proactive, self-driven professional who enjoys working independently
- You possess strong communication skills and enjoy working with customers and partners
- You have a background in software development, programming, software engineering, or a related technical field
- Experience in sports timing, endurance events, or the sports technology industry is considered an asset
- You are comfortable working in dynamic environments and handling multiple priorities simultaneously
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Technical Support Manager (m/f/d) Arbeitgeber: race result AG
RACE RESULT ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern in Pfinztal bei Karlsruhe ein dynamisches und innovatives Arbeitsumfeld bietet. Mit einem starken Fokus auf Qualität und kontinuierliche Verbesserung fördern wir die persönliche und berufliche Entwicklung unserer Mitarbeiter und bieten zahlreiche Möglichkeiten zur Weiterbildung. Unsere Leidenschaft für Technologie und unser Wachstum von jährlich 30% schaffen eine inspirierende Atmosphäre, in der jeder Einzelne einen bedeutenden Beitrag leisten kann.