Job Location: Remote role (employee must be resident in Greece)
Relocation Requirement: Yes – paid relocation package included
Employment Type: Full-time
Languages: German (fluent or native)
Role Description
For a customer support operation, our client is looking for German-speaking Customer Service Agents to work remotely from Greece. The position is suitable for entry-level candidates and requires relocation prior to starting employment.
Responsibilities
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Provide customer assistance in German through telephone, email, and digital platforms
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Respond to service-related questions in a professional and timely manner
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Follow predefined workflows to resolve customer requests
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Register and update case details in support systems
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Comply with service quality standards and internal procedures
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Forward unresolved matters to appropriate support levels
Required Qualifications
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Fluency in German, both written and spoken
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Good command of English (level B2)
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No previous work experience required
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Basic IT skills and ability to work with multiple applications
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Strong communication skills and a structured approach to problem solving
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Capability to work independently in a remote setup
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Readiness to relocate and live in Greece
Employment Terms
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Full-time contract
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Initial training and onboarding
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Remote working model based in Greece
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Paid relocation package
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Benefits provided in accordance with Greek labor regulations
Equal Opportunity
Selection is based solely on skills and suitability for the role. All qualified applicants are encouraged to apply.
