Senior Key Account Manager / Channel Lead Drug & Omnichannel (all genders) - Essential Home

Senior Key Account Manager / Channel Lead Drug & Omnichannel (all genders) – Essential Home

Essential Home – who we are

Home to the world\’s best loved and trusted household brands like Air Wick, Cillit Bang or Calgon. Essential Home is an exciting, agile and entrepreneurial business, truly focused upon delivering great results and value creation. We ‘Make a House Your Home’, through trusted products that transform people’s homes into clean, fresh and inviting spaces. Each day, we strive to make the highest quality air care, laundry, surface and pest products for our customers.

Our culture is built on action, accountability, local ownership and care for each other. We are a flat and effective organisation, well connected for faster decision making, leveraging our global scale and resourced in the Markets to win with consumers and customers. Our structure is agile, leveraging shared services to take on transactional tasks freeing up our expertise to focus on the impactful opportunities. We have a shared passion for delivery, a strong sense of ownership as we will all be founders of this business. Importantly, we will care for each other as there will be challenges every day, but we will all be exceptionally proud of what we create together.

Our Sales teams help to deliver Reckitt\’s purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we\’re focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success.

About the role

Are you passionate about relationship-building and nurturing business growth? As Senior Key Account Manager / Channel Lead Drugs & Omnichannel your strategic vision will energise our teams and amplify our customers\‘ success. This role goes beyond traditional sales — it\’s about creating an impactful customer strategy, leading negotiations, and pioneering innovations that drive growth. Here, leadership means more than just managing; it\’s about inspiring and innovating — taking every opportunity to elevate our work and drive mutual growth with one of our largest national customers.

Your responsibilities

• Craft and execute a leading-edge customer strategy, driving the delivery of sales, profit, and trade negotiations.
• Recruit, coach, and inspire your team members, fostering a culture geared towards achievement and collaborative growth.
• Develop and maintain robust relationships with an array of customer ecosystem partners.
• Utilise data from various sources to form compelling narratives and guide strategic business decisions.
• Take charge of the P&L, steering your accounts towards success and exceeding targets across all product categories.

The experience we\’re looking for

• Demonstrated success in national account sales within FMCG, Consumer Goods, or a similar premium brand environment.
• Additional experience in trade marketing, e-commerce, or marketing adds a rich layer to your profile.
• Solid history of managing P&L, budgets, and the expansion of substantial, complex accounts.
• High commercial acumen paired with outstanding communication, negotiation, and influence.
• A customer-first approach with expertise in nurturing multi-level trade customer relationships.
• Exceptional leadership qualities with the ability to form meaningful team connexions and motivate a diverse workforce.
• A driven, results-oriented nature with an entrepreneurial spirit.
• Fluent in German and English

The skills for success

Key Account Management, Account Management, Ecommerce, Analysing sales and Ecommerce data, Field sales; Field sales management, Leadership skills, Consumer Insights; Shopper Insights; Customer Insights; Category Analysis, Collaboration and partnership skills; Influencing, Consultative Selling, Customer strategy; Channel strategy, Sales strategy development, Perform product planning, Business accumen; financial accumen, commercial accumen, Sales negotiation, P&L Management, Strategy Execution, Operational Excellence.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt\’s potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt\’s pay for performance philosophy.

Equality

We recognise that in real life, great people don\’t always \’tick all the boxes\‘. That\’s why we hire for potential as well as experience. Even if you don\’t meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.