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- Aufgaben: Assist German-speaking customers via email, chat, and calls while improving support processes.
- Arbeitgeber: Join EX Venture, a leader in clean energy and sustainability based in vibrant Canggu, Bali.
- Mitarbeitervorteile: Enjoy living in Bali, professional growth, visa support, and discounted meals at Thrive restaurant.
- Warum dieser Job: Make a global impact in a dynamic environment with opportunities for long-term career growth.
- Gewünschte Qualifikationen: Fluent in German and English, strong communication skills, problem-solving mindset, and team player.
- Andere Informationen: This is an unpaid internship with potential for full-time transition based on performance.
Job Title:
German Customer Support Intern – Bali-Based ️️
Location:
Canggu, Bali
Type:
Full-time Internship with Long-Term Potential
Overview:
Become part of a mission to shape the future of clean energy and sustainability with EX Venture , a visionary company at the forefront of innovation in these critical sectors. Based in the vibrant community of Canggu, Bali, our team is committed to making a global impact with cutting-edge technological solutions.
We’re excited to offer a unique opportunity for German-speaking Customer Support Interns to join us in a dynamic, forward-thinking environment. Gain hands-on experience while contributing to meaningful work that drives positive global change.
Key Responsibilities:
- Customer Support:
- Assist German-speaking customers via email, chat, and calls, ensuring a high standard of service.
- Respond promptly to inquiries and resolve issues with professionalism and empathy.
- Process Optimization:
- Help improve customer support processes for German-speaking clients by identifying inefficiencies and suggesting improvements.
- Collaboration:
- Work closely with cross-functional teams, including marketing and product development, to address customer feedback and improve user experience.
Who You Are:
- Language Proficiency: Fluent in German and English (written and spoken).
- Customer-Oriented: Strong interpersonal and communication skills with a passion for helping others.
- Problem Solver: Analytical thinker who enjoys resolving challenges creatively.
- Team Player: Comfortable collaborating in a multicultural, fast-paced environment.
- Adaptable: Open to learning and contributing to a variety of tasks.
Why Join Us?
- Live & Work from Bali: Thrive professionally and personally at our stunning Canggu campus while enjoying the rich culture and beauty of Bali.
- Inspiring Environment: Join a community of changemakers and innovators passionate about sustainability and impactful work.
- Professional Growth: Learn from seasoned professionals and gain invaluable real-world experience in customer support.
- Long-Term Opportunities: Strong potential to transition into a full-time role based on your performance.
What to Expect from Your Internship:
- Visa Support: Assistance with visa application and reimbursement after two months.
- Learning Opportunities: Access to the EX Venture Academy to expand your skills.
- On-Site Support: Help with settling in and finding accommodation.
- Workspace: Unlimited access to co-working spaces at Thrive Hostel.
- Discounted Meals: 40% discount on all meals at the Thrive restaurant.
- Unpaid Internship: Please note that this is an unpaid position.
How to Apply:
If you’re ready to bring your skills to our customer support team while living in beautiful Bali, apply today! Send your CV and a cover letter (in English) to with the subject line “German Customer Support Internship Application .”
Start your journey with EX Venture and make a lasting impact while enjoying the opportunity of a lifetime!
#J-18808-Ljbffr
Calling German Customer Support Interns: Your Adventure Awaits in Bali ☀️- Arbeitgeber: Recooty
Kontaktperson:
Recooty HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Calling German Customer Support Interns: Your Adventure Awaits in Bali ☀️-
✨Tip Number 1
Familiarize yourself with the company’s mission and values. Understanding EX Venture's focus on clean energy and sustainability will help you align your responses during the interview, showcasing your passion for their cause.
✨Tip Number 2
Brush up on your customer support skills, especially in handling inquiries and resolving issues. Practice common scenarios you might encounter, as demonstrating your problem-solving abilities can set you apart from other candidates.
✨Tip Number 3
Highlight your adaptability and teamwork skills. Be prepared to share examples of how you've successfully collaborated in diverse environments, as this role emphasizes working closely with cross-functional teams.
✨Tip Number 4
Show enthusiasm for living and working in Bali! Expressing your excitement about the cultural experience and professional growth opportunities can demonstrate your commitment to the internship and the company.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Calling German Customer Support Interns: Your Adventure Awaits in Bali ☀️-
Tipps für deine Bewerbung 🫡
Understand the Company Mission: Before applying, familiarize yourself with EX Venture's mission in clean energy and sustainability. This will help you align your application with their values and demonstrate your genuine interest.
Craft a Compelling Cover Letter: Write a cover letter in English that highlights your passion for customer support and your ability to communicate effectively in both German and English. Mention specific experiences that showcase your problem-solving skills and adaptability.
Tailor Your CV: Ensure your CV is tailored to the internship role. Highlight relevant experiences, especially those involving customer service or teamwork in multicultural environments. Use clear and concise language to make your achievements stand out.
Follow Application Instructions: When submitting your application, make sure to follow the instructions carefully. Use the specified subject line 'German Customer Support Internship Application' and double-check that all documents are attached before sending.
Wie du dich auf ein Vorstellungsgespräch bei Recooty vorbereitest
✨Show Your Language Skills
Since the role requires fluency in both German and English, be prepared to demonstrate your language proficiency during the interview. Practice common customer support scenarios in both languages to showcase your communication skills.
✨Emphasize Customer Orientation
Highlight your passion for helping others and your experience in customer service. Share specific examples of how you've successfully resolved customer issues in the past, focusing on your empathy and professionalism.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss situations where you've had to think analytically to solve a problem. Use the STAR method (Situation, Task, Action, Result) to structure your responses and show how you can creatively tackle challenges.
✨Express Your Adaptability
The company values team players who can thrive in a multicultural environment. Be ready to share experiences that illustrate your adaptability and willingness to learn new tasks, especially in fast-paced settings.
