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- Aufgaben: Assist German-speaking customers via email, chat, and calls while improving support processes.
- Arbeitgeber: Join EX Venture, a leader in clean energy and sustainability based in vibrant Canggu, Bali.
- Mitarbeitervorteile: Enjoy living in Bali, professional growth, visa support, and discounted meals at Thrive restaurant.
- Warum dieser Job: Make a global impact in a dynamic environment while gaining real-world experience and potential long-term opportunities.
- Gewünschte Qualifikationen: Fluent in German and English, strong communication skills, problem-solving mindset, and team player attitude.
- Andere Informationen: This is an unpaid internship with assistance for settling in and finding accommodation.
Job Title:
German Customer Support Intern – Bali-Based ️️
Location:
Canggu, Bali
Type:
Full-time Internship with Long-Term Potential
Overview:
Become part of a mission to shape the future of clean energy and sustainability with EX Venture , a visionary company at the forefront of innovation in these critical sectors. Based in the vibrant community of Canggu, Bali, our team is committed to making a global impact with cutting-edge technological solutions.
We’re excited to offer a unique opportunity for German-speaking Customer Support Interns to join us in a dynamic, forward-thinking environment. Gain hands-on experience while contributing to meaningful work that drives positive global change.
Key Responsibilities:
- Customer Support:
- Assist German-speaking customers via email, chat, and calls, ensuring a high standard of service.
- Respond promptly to inquiries and resolve issues with professionalism and empathy.
- Process Optimization:
- Help improve customer support processes for German-speaking clients by identifying inefficiencies and suggesting improvements.
- Collaboration:
- Work closely with cross-functional teams, including marketing and product development, to address customer feedback and improve user experience.
Who You Are:
- Language Proficiency: Fluent in German and English (written and spoken).
- Customer-Oriented: Strong interpersonal and communication skills with a passion for helping others.
- Problem Solver: Analytical thinker who enjoys resolving challenges creatively.
- Team Player: Comfortable collaborating in a multicultural, fast-paced environment.
- Adaptable: Open to learning and contributing to a variety of tasks.
Why Join Us?
- Live & Work from Bali: Thrive professionally and personally at our stunning Canggu campus while enjoying the rich culture and beauty of Bali.
- Inspiring Environment: Join a community of changemakers and innovators passionate about sustainability and impactful work.
- Professional Growth: Learn from seasoned professionals and gain invaluable real-world experience in customer support.
- Long-Term Opportunities: Strong potential to transition into a full-time role based on your performance.
What to Expect from Your Internship:
- Visa Support: Assistance with visa application and reimbursement after two months.
- Learning Opportunities: Access to the EX Venture Academy to expand your skills.
- On-Site Support: Help with settling in and finding accommodation.
- Workspace: Unlimited access to co-working spaces at Thrive Hostel.
- Discounted Meals: 40% discount on all meals at the Thrive restaurant.
- Unpaid Internship: Please note that this is an unpaid position.
How to Apply:
If you’re ready to bring your skills to our customer support team while living in beautiful Bali, apply today! Send your CV and a cover letter (in English) to with the subject line “German Customer Support Internship Application .”
Start your journey with EX Venture and make a lasting impact while enjoying the opportunity of a lifetime!
#J-18808-Ljbffr
Calling German Customer Support Interns: Your Adventure Awaits in Bali ☀️- Arbeitgeber: Recooty
Kontaktperson:
Recooty HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Calling German Customer Support Interns: Your Adventure Awaits in Bali ☀️-
✨Tip Number 1
Familiarize yourself with the company’s mission and values. Understanding EX Venture's focus on clean energy and sustainability will help you align your responses during the interview and show your genuine interest in their work.
✨Tip Number 2
Brush up on your customer support skills, especially in handling inquiries and resolving issues. Practice common scenarios you might encounter while assisting German-speaking customers to demonstrate your readiness for the role.
✨Tip Number 3
Highlight any previous experience in multicultural environments. Since the role involves collaboration with diverse teams, showcasing your adaptability and teamwork skills will make you stand out.
✨Tip Number 4
Prepare thoughtful questions about the internship and the company culture. This shows your enthusiasm and helps you assess if the environment is a good fit for you, which is crucial for long-term potential.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Calling German Customer Support Interns: Your Adventure Awaits in Bali ☀️-
Tipps für deine Bewerbung 🫡
Understand the Company: Before applying, take some time to learn about EX Venture and their mission in clean energy and sustainability. This will help you tailor your application and show your genuine interest in their work.
Craft a Compelling Cover Letter: Your cover letter should highlight your passion for customer support and your ability to communicate effectively in both German and English. Mention any relevant experience and how it aligns with the responsibilities of the internship.
Tailor Your CV: Make sure your CV is up-to-date and tailored to the internship position. Emphasize your language skills, customer service experience, and any problem-solving abilities that would make you a great fit for the role.
Follow Application Instructions: When submitting your application, ensure you follow the instructions carefully. Send your CV and cover letter in English with the correct subject line to avoid any delays in processing your application.
Wie du dich auf ein Vorstellungsgespräch bei Recooty vorbereitest
✨Showcase Your Language Skills
Since the role requires fluency in both German and English, be prepared to demonstrate your language proficiency during the interview. Practice common customer support scenarios in both languages to show your comfort level.
✨Emphasize Customer Orientation
Highlight your passion for helping others and your strong interpersonal skills. Share specific examples from your past experiences where you successfully resolved customer issues or provided exceptional service.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss how you approach challenges creatively. Think of instances where you identified inefficiencies in a process and suggest improvements, as this aligns with the role's focus on process optimization.
✨Express Your Adaptability
The company values team players who can thrive in a multicultural environment. Be ready to share experiences that showcase your adaptability and willingness to learn new tasks, especially in fast-paced settings.
