Executive Director, Product (m / f / d)

Company Description
About Redcare Pharmacy: As Europe’s No.1 e-pharmacy Redcare Pharmacy is powered by passionate teams and cutting-edge innovation. We strive to create a healthy collaborative work environment where every employee feels valued and inspired to contribute to our vision “Until every human has their health”. If you’re seeking a career that offers purpose and aligns with your values join us and start your #Redcareer today.
About the role: Join Europe’s largest digital pharmacy in a pivotal leadership role, shaping the product vision and customer experience for over 13 million active users. As Executive Director, Product (m/f/d), you’ll drive product and process innovation, aligning business goals with meaningful outcomes during a critical phase of AI-driven transformation.
Leading a cross-functional team of product managers, designers, analysts, and other, you’ll oversee our digital platforms—including web, app, marketplace, and internal tools—ensuring customer and business alignment at every stage.
Reporting to the CIO and working closely with senior leadership, you’ll turn strategic goals into actionable, impact-driven product roadmaps that deliver measurable value across the organization.
Job Description
About your tasks:

• Drive business transformation by turning customer and operational needs into scalable, tech-enabled solutions.
• Turn product into a B2C growth driver using AI and automation; connecting insights from key business areas like operations, pharma, customer service, marketplace, and retail media, etc.
• Translate strategic priorities into outcome-driven product roadmaps, balancing short-term wins with long-term goals and continuously reassessing initiatives to align with customer value and business impact.
• Shape and align the overarching Product & Tech vision in close partnership with Executive Directors across Engineering, Data & AI, IT Operations, and IT Governance, driving integrated strategic planning and execution throughout the organization.
• Own key product enablement initiatives from inception to execution at scale, prioritizing customer value creation.
• Establish clear discovery and delivery mechanisms that improve forecasting, resource allocation, and delivery predictability.
• Monitor and optimize product impact using key metrics such as customer engagement, feature adoption, NPS, and conversion rates.

Qualifications
About you:

• You bring extensive strategic product leadership experience, ideally from customer facing digital-first or app-driven organizations.
• You are deeply fluent in product thinking and commercial alignment, thriving in multi-stakeholder environments.
• You possess a strong innovation mindset, always seeking to elevate impact through structure, clarity, and ambition.
• You have previously implemented AI-driven initiatives within product organizations, demonstrating real-world impact through data-powered innovation.
• You have hands-on experience in implementing or scaling Customer Data Platforms (CDPs) and understand their strategic role.
• You are proficient in product analytics, using data to drive decisions, measure outcomes, and optimize value delivery.
• You focus on continuous reprioritization and use data-driven insights to guide your strategic and tactical decisions
• You aim to redefine product as a value-driving force, not just a support function, and are driven by business impact

Additional Information
About your benefits: In order to provide you with the best possible support for your individual needs – whether it‘s living a healthy life, having enough time for your family, or developing your skills – we offer a wide range of different, site-specific benefits:

• Personal development: Grow! We support and encourage your individual development through various in- and external trainings.
• Work from Home: If your job does not require you to be present in the office, we can arrange the place you work from individually – even for up to 20 days a year anywhere in the EU.
• Corporate pension plan: We offer a company pension scheme and have a dedicated external consultant to offer you the best guidance and advice.
• Mental Health: Get quick and professional help from psychologists of nilo if you feel overwhelmed in private or professional life. Anonymous and free of charge.
• Redcare events: We promote teambuilding through creative team events, and celebrate our successes together at regularly scheduled parties.

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