Electrical Field Service Specialist- Switchgear

Responsibilities

• Provide technical support to Distributors, Direct Customers, Electrical & General Contractors, as well as internal customers.
• Create cases to track open issues and ensure timely resolutions for all customer requests.
• Independently verify system operation, conduct operator training, and document all site visits, including but not limited to field start‑ups/commissioning, system modifications, and preventative maintenance.
• Track and provide documentation corrections for proper document revision.
• Assist engineering team in conducting & documenting factory testing and customer witness testing.
• Conduct wiring checks to verify control power distribution and component operation using proper test equipment. (0-125VDC & 0-13.2k VAC)
• Be proficient in the use of all PLC, HMI, and other component software programs for proper setup, operation, troubleshooting and necessary programming modification.
• Independently verify correct operation of control components—including but not limited to PLC, HMI, metering, protective relays, circuit breakers, etc.—per contract documents.
• Independently verify correct operation of all communication circuits—including but not limited to Ethernet (TCP/IP), RS232/485, Modbus, Modbus+, fiber, BACnet, customer SCADA systems, etc.
• Work with REHLKO distributors (and third‑party vendors as needed) to verify operation of generators, ATS’s, remote annunciators and other devices connected to generator parallel system.
• Manage onsite project vendors and activities to ensure efficient/successful startup/upgrade.
• Maintain documentation, customer sign‑offs, trip reports, drawings, sequence of operation, component serial numbers, system setpoints, software/firmware versions, etc.
• Understand the functionality of all components within and connected to switchgear systems—including but not limited to generator/alternator, voltage regulators, generator controllers, automatic transfer switches, etc.
• Understand how specific load types affect generator performance.
• Properly adjust generator speed and voltage biases for proper synchronizing, loading/unloading, and KW/k Var sharing.
• Submit customer feedback to the quality department to formally track product issues.
• Provide feedback regarding the design of switchgear systems, PLC and HMI programming, circuit design, sequence of operation, etc.
• Provide solutions to issues encountered.
• Possess knowledge to modify component programming (PLC/HMI, etc.).
• Understand scope of work prior to site visits. Review submittals & orders, system schematics, wiring diagrams, sequence of operation, component manuals, etc.
• Manage costs related to onsite work, including but not limited to travel and expense.
• Mentor incoming associates to the department and provide feedback to others.
• Review and process switch‑gear warranty claims.
• Update product and department procedures.
• Understand governing codes related to industries where generator paralleling systems are installed (e. g., NFPA110, etc.).
• Complete day‑to‑day activities with little supervision.
• Work on special projects as required.

Requirements

• Associate’s degree in Electromechanical Design, Electronic Engineering Technology, or a High School Diploma and 2 years of electrical/generator or switchgear experience.
• Bachelor’s degree in Electronics, Electrical Engineering or Electrical Engineering Technology preferred.
• Minimum of 3 years’ experience in Electrical Engineering or equivalent in testing of paralleling switchgear, transfer switches, protective relays, or other electrical power distribution equipment.
• Proven experience in the operation & troubleshooting of PLC/HMI programming required.
• Must be hard‑working, self‑starter, reliable, customer‑focused, quality‑driven, and resourceful.
• Moderate understanding of administrative programs (Excel, Outlook, Adobe).
• Excellent communication skills and ability to follow directions from Senior level technicians and Supervisor – Field Service – Switchgear, PS.
• Applicants must be authorized to work in the US without requiring sponsorship now or in the future.
• Work Mode
• Remote
• Travel

65‑70% domestic and international travel required.

Benefits

• Competitive compensation and benefits.
• Work‑life flexibility.
• Recognition and rewards.
• Development and career opportunities.
• A safe and inclusive workplace.

Rehlko is an equal‑opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including but not limited to hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, genetic information, political belief or affiliation, union membership status, military status, veteran status or any other characteristic protected by national, state, local, or other applicable laws.

It is the policy of Rehlko to comply with all applicable provisions of the Americans with Disabilities Act (ADA) and corresponding national, state, local, or other applicable laws.

Rehlko will not discriminate against any qualified associate or applicant with respect to any terms, privileges, or conditions of employment because of a person’s physical or mental disability.

Rehlko will provide a reasonable accommodation to associates or applicants with disabilities, in accordance with applicable laws.

If you have a disability and require an accommodation in the application process or during the course of employment, please contact Energy Jobs@rehlko. com.

Rehlko is an equal opportunity/affirmative action employer.

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