Field Solutions Consultant

About Our Team

Intelligize, a Lexis Nexis® company, is a leading provider of best‑in‑class web‑based research tools designed to empower legal, compliance, corporate, and advisory professionals to navigate complex SEC filings and regulatory disclosures with confidence.

As part of Lexis Nexis Legal & Professional and RELX, we combine deep domain expertise with advanced analytics and AI‑driven insights to help law firms deliver faster, more accurate, and more strategic client outcomes.

About the Role

As part of the Intelligize Sales Operations Team, the Solution Consultant is responsible for cultivating and maintaining excellent client‑facing relationships with Intelligize subscribers.

In a primarily post‑sales role, the Solution Consultant will maintain regular contact with a medium‑large book of business and ensure adoption, retention, and overall client satisfaction are consistently achieved.

Responsibilities

• Conduct general and targeted product review and perform specified research consultation (both in‑person and virtual) for a curated subscriber list of ~200+ accounts.
• Provide comprehensive customer service to existing users, including light technical troubleshooting, product access resolution, event and incident tracking, and client‑facing data reporting.
• Identify potential new users, new practice area opportunities, and other elements of enhanced product adoption.
• Partner with sister products on the Lexis Nexis side, including collaboration for multi‑product initiatives.
• Work closely with development teams to provide customer‑centric feedback regarding the design and implementation of product enhancements.
• Partner with the Sales Organization on retention strategies and best practices for the overall Customer Experience.
• Maintain technical tracking of all activity via CRM tools.
• Adopt workflow management tools including, but not limited to, Co Pilot, Power Automate, Salesforce, Chat GPT 5, Gong, and proprietary workflow solutions.
• Cultivate and maintain exemplary working relationships with the user base and ultimately support the Intelligize NPS and retention goals.

Qualifications

• Bachelor’s Degree required. MLS, JD or other advanced degree preferred.
• Industry knowledge of securities disclosure and regulation highly favored.
• Experience performing simple and complex research assignments.
• Ability to speak/teach in front of groups (of varying sizes) in a live or video setting.
• Excellent verbal skills relevant to all levels of professionals; with emphasis on identifying needs and connecting those to solutions.
• Familiarity with CRM tools, including Salesforce, Tableau, Power Automate, and others.
• Familiarity with communication tools including Outlook, Zoom, Teams, and others.
• Comfortable with, and able to learn, new technologies and tools, including but not limited to AI products and processes.
• Ability to travel up to 15% of the time as client needs dictate.
• Work in a way that works for you

We promote a healthy work/life balance across the organization. We will help you meet your immediate responsibilities and your long‑term goals.

• National
• Base
• Pay
• Total
• Target
• Cash

Geographic differentials may apply in some locations to better reflect local market rates.

Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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