Senior Lifecycle Specialist, Workers Compensation - EMEA

About Remote

Remote is building the infrastructure that makes global payroll and employment possible for everyone, everywhere. Our team is made up of people who want to own a piece of that work, not just contribute to it. That work happens across six continents, only Antarctica left to go, entirely remote. It also requires real fluency with AI in every role, not just familiarity with it.

Our standards are high, and the ownership is total. You'll have the trust and space to find your own way to the best answer, and the support to see it through, because that's how we build things that actually work at this scale. In return, your career grows faster, because at Remote, growth is tied to results. We're founded on the principle that where someone lives should never limit what they can achieve, and we operate exactly that way.

The position

This is an exciting time to join Remote and make a personal difference in the global employment space. As a Senior Lifecycle Specialist, Workers Compensation Insurance in the Occupational health & Safety Team you will ensure that all activities related to workers compensation, statutory sick pay, occupational accident insurance, and employee medical leave are administered accurately across multiple jurisdictions. You will be responsible for identifying, engaging, and managing local insurance and vendor partnerships, driving contract management processes, and leading the rollout of health and safety initiatives globally.

As part of the Occupational Health & Safety, you will support various OHS processes and play a leading role in managing complex return-to-work cases with cross functional stakeholders.

Key Requirements

• Significant work experience in a digital environment.
• BA/BS degree or equivalent.
• Proven experience within the employment insurance / workers compensation industry, specifically in managing statutory sick pay policies, occupational accident coverages within European labor law frameworks and workers compensation claims.
• Experience in scouting, onboarding, and managing insurance partners, brokers, mutual insurers (mutuelles/Krankenkassen), and statutory safety providers across European jurisdictions.
• Ability to quickly engage and support external employees and vendors across multiple countries.
• Good analytical skills, ability to map and improve processes.
• Team player who works independently and communicates proactively and positively.
• A growth and problem-solving mindset. You can shift tasks and priorities when circumstances change and do so quickly and effectively.
• Writes and speaks fluent English.
• Experience across the DACH market (Germany, Austria and Switzerland) preferred.
• It is not required to have experience working remotely, but considered a plus

Key Responsibilities

Insurance Portfolio Management

• Assist in the administration and management of the company’s global insurance programs, managing statutory occupational accident insurance, disability coverage and Worker Compensation insurance.
• Support the renewal process for various insurance programs, ensuring timely and accurate submissions and successful negotiations to drive cost efficiencies and competitiveness in the market.
• Coordinate with brokers, insurers, and internal stakeholders to gather the necessary information and documentation.
• Maintain up-to-date records of insurance policies, certificates of insurance, and related documentation.

Risk Financing

• Analyze and evaluate risk financing options to optimize coverage and cost-efficiency.
• Prepare and present recommendations on risk financing strategies to senior management.
• Assist in the development and implementation of risk management policies and procedures.

Data Analysis And Reporting

• Collect, analyze, and interpret insurance and risk management data.
• Prepare regular reports and presentations for senior management.
• Identify trends, potential risks, and opportunities for improvement.

Stakeholder Engagement

• Collaborate with various internal departments and operating companies to identify and address insurance and risk management needs.
• Foster strong relationships with clients and external partners, including brokers, insurers, and regulatory agencies.
• Maintains current knowledge of related laws and regulation

Customer Support

• Provide prospects, customers and their employees with the necessary support on insurance coverage, exclusions and overall risk management advise
• Ownership of claims management for work-related accidents or long-term sick leave, ensuring seamless collaboration between all stakeholders.
• Maintain up-to-date documentation for claims management procedures and records of claims outcomes
• Collaborate closely with the Occupational Health and Safety team, brokers, and insurers to support the claim management process for both internal and external employees

Practicals

• You’ll report to: Lifecycle Manager, Occupational Health & Safety
• Team: Lifecycle Operations
• Location: EMEA
• Start date: As soon as possible

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