Intern Account Management Baltic Sea (all genders)

Holidu is one of the world's fastest-growing vacation rental technology companies.

Our mission is to make booking and hosting holiday homes free of doubt and full of joy, by helping hosts generate more bookings with less work and helping guests find a holiday home they truly enjoy.

Our team of 700 colleagues from 60+ nations shares a passion for tech, an ambition for constant improvement, and a relentless drive to bring the best experience to more than 40k vacation rental hosts and 4 million annual guests.

Your future team

Holidu offers a software and service solution that helps vacation rental owners manage and distribute their properties more efficiently.

Join our motivated, high-performing, diverse, and fun team in Hamburg, proudly known as Team Awesome !

We live by the value "We win as a team" and enjoy working closely together to reach our ambitious goals, while sharing experiences to learn and grow.

This is a 6-month temporary position, perfect if you're looking to kick-start your career, learn, and grow in the fields of Sales and Account Management.

Your role in this journey

• Support Account Managers with onboarding and background operations, helping ensure all host information and accounts are accurate and well-organized.
• Address customer queries and needs, delivering timely solutions and ensuring a smooth, satisfying experience.
• Extract, analyze, and transform data into meaningful insights and actionable input.
• Contribute to special campaigns launched by Holidu to boost customer performance and satisfaction.
• Occasionally assist Sales Representatives with backend tasks.

What makes this role even more exciting is the opportunity to not only support our amazing team in Hamburg, but also to collaborate across the entire DACH region , gaining broader experience and impact through cross-country projects.

• Your backpack is filled with
• A recently completed degree in Tourism, Economics, Business Administration, or a related field.
• A proactive attitude, eagerness to learn, and a naturally curious mindset.
• Strong organizational skills and the ability to prioritize tasks.
• An interest in working with data; you enjoy diving into the numbers and understanding the stories behind them.
• A positive mindset towards new challenges and an empathetic personality that fosters strong interpersonal relationships.
• Near-native German and fluent English skills, both written and spoken.
• No previous experience required.
• Our adventure includes
• Compensation: Get a fair salary.
• Impact: Make a difference for hundreds of thousands of monthly users.
• Growth: Take responsibility from day one and develop through regular feedback.
• Community: Engage with international, diverse, yet like-minded colleagues through regular events and 2 office days per week with your team.
• Flexibility: Benefit from our hybrid work policy and the chance to work from other local offices for up to 8 weeks a year.

We are committed to diversity in all aspects of our business.

We encourage applications from all genders, all corners of the world and all individual backgrounds.

You are welcome to submit your application without a photo and without stating your gender, date of birth, marital status, nationality or disability status (if applicable).

If you require any special assistance when arranging interviews, office visits or the recruitment process in general, please contact the relevant HR person responsible for this job and we will do our best to accommodate your needs.

• Location
• Hamburg, Germany
• #J-18808-Ljbffr