Junior CRM Manager (m/f/x)

Company Description

Scalable Capital is a leading digital investment and banking platform with a full banking licence, empowering people across Europe to shape their own finances.

Scalable Broker makes it easy and affordable for clients to invest professionally in stocks, ETFs, cryptocurrencies, and derivatives, as well as set up savings plans.

Scalable Wealth, the digital wealth management service, offers clients professional investment in ETF portfolios, and is also adopted as a white‑label solution by banks and other B2B partners.

The company's offerings are rounded off by attractive interest rates, loans, and private equity.

With the European Investor Exchange, Scalable Capital offers an exchange specifically for retail investors.

Over one million clients have already entrusted more than €30 billion to the platform.

Founded in 2014, Scalable Capital now employs over 700 people across Munich, Berlin, Vienna, Milan, and London.

Together with the founding and management team, including Erik Podzuweit and Florian Prucker, they are working on a new generation of financial services.

Visit our finance blog or check out our Social Media channels to find out what our Expert Teams have to say.

Our Company Values guide us every day in how we work and collaborate. To learn more about them, you can find our values here (English).

Job Description

• You set up CRM campaigns including emails and app push notifications to deliver targeted communication to new and existing clients
• You create and adapt CRM journeys, run tests and analyse the results to optimize their performance
• You actively contribute to the development of the CRM channel at Scalable Capital for all current and future products and countries
• You collaborate across Marketing-, Product- and Content teams to deliver relevant communication to customers
• You show attention to detail when it comes to content creation, email design and the sendout of emails and push notifications
• You show an analytical mindset and are not afraid to work with large data sets
• You measure and report on email- and app push notification performance to deduct channel optimizations

Qualifications

• You have a strong interest in CRM; experience in the finance or e-commerce sector is a plus
• You demonstrate excellent problem‑solving skills and can prioritize your tasks in a dynamic environment
• You have a strong hands‑on mentality and find pragmatic solutions to complex challenges.
• You are proficient in working with CRM systems and email marketing tools; experience with Salesforce and Marketing Cloud is an advantage
• You have a high affinity for data and can derive CRM actions from relevant business metrics.
• You have initial experience with HTML and SQL; knowledge of AMPscript is a plus
• You are fluent in German and English
• Additional Information
• Be part of one of the fastest‑growing and most visible Fintech startups in Europe, creating innovative services that have a substantial impact on the lives of our customers
• Work with an international, diverse, inclusive, and ever‑growing team that loves creating the best products for our clients
• Work from our centrally located offices in the heart of Munich, nestled in lively neighborhoods filled with vibrant restaurants, cozy cafés, and a wide range of convenient amenities
• Be productive with the latest hardware and tools
• Learn and grow by joining our in‑house knowledge sharing or career development sessions and spending your individual Education Budget
• Learn and experience German culture first hand by joining our free German language classes
• International relocation support is provided if required
• Opportunity to work from abroad
• Benefit from an attractive compensation package and from the company pension scheme
• Monthly contribution of 50% for the 'Deutschland Jobticket'
• Say goodbye to order commissions and say hello to your complimentary subscription of Scalable Capital's PRIME+ Broker
• Enjoy flexible and discounted sports activities with Urban Sports Club
• #J-18808-Ljbffr