Inside Sales Account Manager

We are seeking a motivated and dynamic Inside Sales Account Manager to join our team.

The Inside Sales Account Manager will play a critical role in driving revenue growth by generating and qualifying leads, closing sales, and providing exceptional customer service.

This position requires a proactive individual with excellent communication skills and a passion for sales.

Responsibilities

• Lead Generation: Identify and reach out to potential customers through various channels, including cold calling, email campaigns, and social media.
• Qualifying

Leads: Evaluate and qualify leads based on their needs, budget, and timeline focusing on consumables and selected systems opportunities.

Use effective questioning techniques to understand customer requirements.

• Sales Execution: Conduct virtual product presentations and demonstrations to prospective and existing customers.
• Closing

Sales: Negotiate and close deals with prospects for consumables and selected system opportunities.

Follow up with potential customers to address any concerns and finalize agreements.

• Customer
• Relationship

Management: Maintain and update CRM software (SFDC) with accurate customer information and sales activities.

Manage customer relationships to ensure satisfaction and loyalty.

• Collaboration: Work closely with the field sales, marketing, and technical support teams to align sales strategies with marketing campaigns.

Provide feedback and insights to improve marketing efforts.

• Reporting: Generate sales reports and present them to the management team. Analyze sales data to identify trends and areas for improvement.

Qualifications

• Bilingual with English as the primary language.
• Education: Minimum Bachelor’s degree in Biology, Chemistry, Biotechnology, or related field.
• Experience: 2+ years of experience in inside sales or a similar role. Proven track record of meeting or exceeding sales targets.
• You are tech savvy and have advanced working knowledge of key prospecting tools including Linked In Sales Navigator.
• Skills: Strong communication and interpersonal skills.

Ability to build rapport with customers and understand their needs.

Proficient in CRM software (SFDC) and Microsoft Office Suite.

• Attributes: Self‑motivated, results‑oriented, and able to work independently. Excellent problem‑solving skills and attention to detail.
• You are a relationship builder, creative dealmaker, and a part of our growth trajectory.
• Knowledge: Familiarity with sales techniques and strategies. Understanding of the industry and market trends.
• Have some fun along the way, you love what you do and enjoy being part of a growing and winning team.
• Bonus Qualifications
• Experience selling bioprocessing products or technologies
• Familiarity with upstream/downstream bioprocessing workflows

Repligen offers you a competitive remuneration package, including a yearly bonus, non‑contributory pension, partial compensation on your personal health insurance and flexible working hours.

But most importantly Repligen offers you a stimulating, fast‑paced environment with steep learning curves and the opportunity to contribute to the healthcare of patients worldwide.

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