html Service Engineer (m/f/d)req340Timisoara, RumänienErfurt, Deutschland Become Service Engineer (m/f/d) at Retarus. We serve over 40% of the companies listed on the S&P Global 100, e.g. Adidas, Bayer, SAP, BNP Paribas, Goldman Sachs, T-Systems, Swarovski & UPS, as well as governmental agencies and major players in markets across the world. We are committed to creating a diverse and dynamic environment for our employees, with generous compensation, time off, and a global, collaborative workplace. Service Engineer (m/f/d) Collaborative, diverse company culture and superior team spirit Flat hierarchies and great feedback culture Development opportunities & career perspective International business & cross-site collaboration Modern, dog-friendly offices with nice amenities Company-paid health insurance, public transportation, lunch vouchers and further benefits As a Service Engineer (EDI, E-Invoicing), you act as the primary technical contact for our existing customers, supporting stable operations and continuous improvement of their EDI and E-Invoicing environments. With expertise in EDI standards and E-Invoicing frameworks, you ensure reliable and efficient operation of customer integrations - from incident resolution and change management through to optimization and ongoing service excellence. Acting as the main technical contact for customers across incidents, service requests, and change requests, ensuring stable and efficient operations Managing and supporting EDI and E-Invoicing integrations, including configuration, maintenance of mappings, workflows, and partner connections Supporting onboarding of new business partners, including setup, testing, and validation of message flows across EDI and E-Invoicing processes EDIFACT, ANSI X12, XML, SAP IDoc, VDA, AS2, OFTP2, APIs) and E-Invoicing frameworks (e.g., Collaborating closely with internal teams (Product, Development, Infrastructure, Project Management) and ensuring proper documentation and knowledge sharing Completed apprenticeship or university degree in IT, Computer Science, Engineering, or a related field, or equivalent practical hands-on experience, with several years of experience in EDI, E-Invoicing, or B2B/system integration environments AS2, OFTP2, SFTP, APIs, Webservices), and ERP/B2B integration systems (e.g., SAP IDoc, Oracle, Microsoft Dynamics) Strong analytical, structured, and detail-oriented working style combined with high customer orientation, strong communication skills, and the ability to manage multiple priorities and projects in parallel Proactive, solution-oriented, and hands-on mindset with the ability to work independently, take ownership, and continuously develop expertise in EDI, E-Invoicing, and integration technologies Very good English skills (spoken and written); good German skills required for the Erfurt location; additional languages such as French, Spanish, or Italian are a plus At Retarus, you will work on impactful and dynamic projects, with real opportunities to make a difference. You'll be working with cutting-edge technology and great creative leeway to meet customers' needs - and the projects you work on will be deployed globally. Apply via our online application portal - it's easy and doesn't take long.
Premium Services Engineer
