Head of Commissioning & After Sales
Location:
Hünenberg (alternative location: Austria) | Full-time
Start:
01.08.2026 or as agreed
Overview Lead global commissioning and service activities across our main competence centers: Flow Control Systems (Switzerland), Sensors (Sweden), Machinery & Digital Ecosystem (Austria). Provide technical leadership, operational excellence, and global coordination to ensure reliable installation, commissioning, and handover of our systems. Represent the final customer-facing step of our value chain to ensure system performance, reliability, and long-term customer satisfaction.
Responsibilities
Lead, motivate, and develop a globally distributed team of commissioning engineers and service specialists.
Take overall responsibility for commissioning and after-sales activities across all competence centers.
Ensure high-quality execution of site evaluations, installation preparation and supervision, system commissioning and start-up, and customer training including final acceptance.
Oversee after-sales service and lifecycle support to ensure reliable system operation.
Ensure fast and structured emergency responses in critical customer situations.
Define, harmonise, and continuously improve global commissioning standards, processes, and tools.
Establish best practices and knowledge sharing across Systems, Sensors, and Machinery domains, while acting as a key interface between Go-to-Market, Technology, Product Management, and Operations.
Drive safety standards, operational excellence, and customer satisfaction across all regions.
Coordinate external partners and system integrators (especially in robotic cell projects), drive safety, operational excellence and customer satisfaction, and support a scalable global service organization through enabling and training regional experts.
Qualifications
Degree in mechanical, electrical, automation, or mechatronics engineering (or a comparable field).
Proven leadership experience in commissioning, service, or industrial project execution in a global environment.
Relevant experience in industrial systems, machinery, automation, heavy industry, or plant engineering.
Strong expertise in commissioning complex systems, with a solid understanding of mechanical, electrical, and automation interfaces and ability to read technical drawings.
Strong customer focus and experience working in international, cross-functional environments.
Structured and solution-oriented working style with strong communication and stakeholder management skills.
Willingness to travel internationally (~60 days/year).
Languages
German – fluent.
English – fluent.
Nice to Have
Experience with robotics, system integration, or automation-ready machinery.
Knowledge of PLC systems and server environments.
Experience in building or scaling global service organisations.
Familiarity with commissioning protocols, acceptance testing, and safety standards.
Experience with external partners, OEMs, or system integrators.
Background in after-sales service and lifecycle management.
Benefits
Competitive salary package aligned with market values.
40.5 working hours per week, possibility of mobile working, and flexible, trust-based working hours.
6 weeks holiday per year.
Free parking and excellent public transport connections.
Wide range of team events (team-building, joint lunches, company events).
Modern and ergonomic workstations, technologically well-equipped test workshop.
Bonus programme, excellent social benefits, and mandatory internal and external further training.
Many global benefits in addition to local benefits.
EEO Statement At RHI Magnesita, everyone is welcome! We embrace diversity in all forms and evaluate applications solely based on qualifications and experience. If you share our passion for shaping tomorrow’s world, we’d love to hear from you, even if you don’t meet all the requirements. We also actively encourage individuals with disabilities to submit their application.
#J-18808-Ljbffr
Location:
Hünenberg (alternative location: Austria) | Full-time
Start:
01.08.2026 or as agreed
Overview Lead global commissioning and service activities across our main competence centers: Flow Control Systems (Switzerland), Sensors (Sweden), Machinery & Digital Ecosystem (Austria). Provide technical leadership, operational excellence, and global coordination to ensure reliable installation, commissioning, and handover of our systems. Represent the final customer-facing step of our value chain to ensure system performance, reliability, and long-term customer satisfaction.
Responsibilities
Lead, motivate, and develop a globally distributed team of commissioning engineers and service specialists.
Take overall responsibility for commissioning and after-sales activities across all competence centers.
Ensure high-quality execution of site evaluations, installation preparation and supervision, system commissioning and start-up, and customer training including final acceptance.
Oversee after-sales service and lifecycle support to ensure reliable system operation.
Ensure fast and structured emergency responses in critical customer situations.
Define, harmonise, and continuously improve global commissioning standards, processes, and tools.
Establish best practices and knowledge sharing across Systems, Sensors, and Machinery domains, while acting as a key interface between Go-to-Market, Technology, Product Management, and Operations.
Drive safety standards, operational excellence, and customer satisfaction across all regions.
Coordinate external partners and system integrators (especially in robotic cell projects), drive safety, operational excellence and customer satisfaction, and support a scalable global service organization through enabling and training regional experts.
Qualifications
Degree in mechanical, electrical, automation, or mechatronics engineering (or a comparable field).
Proven leadership experience in commissioning, service, or industrial project execution in a global environment.
Relevant experience in industrial systems, machinery, automation, heavy industry, or plant engineering.
Strong expertise in commissioning complex systems, with a solid understanding of mechanical, electrical, and automation interfaces and ability to read technical drawings.
Strong customer focus and experience working in international, cross-functional environments.
Structured and solution-oriented working style with strong communication and stakeholder management skills.
Willingness to travel internationally (~60 days/year).
Languages
German – fluent.
English – fluent.
Nice to Have
Experience with robotics, system integration, or automation-ready machinery.
Knowledge of PLC systems and server environments.
Experience in building or scaling global service organisations.
Familiarity with commissioning protocols, acceptance testing, and safety standards.
Experience with external partners, OEMs, or system integrators.
Background in after-sales service and lifecycle management.
Benefits
Competitive salary package aligned with market values.
40.5 working hours per week, possibility of mobile working, and flexible, trust-based working hours.
6 weeks holiday per year.
Free parking and excellent public transport connections.
Wide range of team events (team-building, joint lunches, company events).
Modern and ergonomic workstations, technologically well-equipped test workshop.
Bonus programme, excellent social benefits, and mandatory internal and external further training.
Many global benefits in addition to local benefits.
EEO Statement At RHI Magnesita, everyone is welcome! We embrace diversity in all forms and evaluate applications solely based on qualifications and experience. If you share our passion for shaping tomorrow’s world, we’d love to hear from you, even if you don’t meet all the requirements. We also actively encourage individuals with disabilities to submit their application.
#J-18808-Ljbffr
Head of Commissioning & After Sales (all genders) Arbeitgeber: RHI Magnesita
RHI Magnesita ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern ein wettbewerbsfähiges Gehaltspaket sowie flexible Arbeitszeiten und die Möglichkeit zum mobilen Arbeiten bietet. Mit einem starken Fokus auf Weiterbildung und persönlichem Wachstum, modernen ergonomischen Arbeitsplätzen und einem unterstützenden Teamumfeld fördert das Unternehmen eine inklusive Kultur, in der Vielfalt geschätzt wird und jeder die Chance hat, zur Gestaltung der Zukunft beizutragen.
