Tech Team Lead Retail Engagement in Genève

h3YOUR MISSION: /h3 pThe mission is part of Richemont Group Technology, managing the Retail Engagement area. You will supervise the three streams of this area and the multiple applications in this perimeter in addition to the cross functional activities. The three streams are Product, Clienteling and Sales for which you will overview both existing applications and ongoing Retail Transformation Program. /p pIn collaboration with the Group Product Office, the Solution Architects and your Core platforms counterparts, you identify the relevant synchronisation necessary and anticipate the risk on the quality and delivery roadmap of your area. /p pYou manage team members' effectiveness to match the continuous evolution of the applications and overcome technical challenges. You help your team navigate the multiple constraints and coordinate all the stakeholders to ensure a smooth delivery of our portfolio of projects to increase our users’ satisfaction. /p pYou will operate in a global, multi-maisons environment, engaging with teams at different management levels to ensure seamless integration and performance. /p h3HOW WILL YOU MAKE AN IMPACT? /h3 h3PEOPLE /h3 ulliEstablish your leadership as team lead. Lead by example, applying the agile values and mindset. /li /ul ulliSet clear roles and objectives for each internal and external team member and carry out regular performance reviews. /li /ul ulliContinuously develop technical and soft skills of your technology team members, in line with personal and product team / area needs. /li /ul ulliDevelop a customer-oriented mindset and a culture of collaboration, trust and transparency. /li /ul ulliApply the hiring strategy to your team in line with the responsible Head of /li /ul h3MANAGING /h3 ulliDefine and track the capacity needs for the team, in alignment with your manager (Head of). /li /ul ulliWork in a global environment with highly distributed teams in different countries and time zones and at different management levels. Coordinate project stakeholders and especially work closely with the Technology teams to ensure proper tracking of all dependencies, risks, constraints, using the methodology and processes in place at Richemont. /li /ul ulliCoordinate all phases of the projects from initialization to stabilization post-delivery in production. /li /ul ulliTake care of project communication and report progress to your manager and necessary stakeholders. /li /ul h3BUDGET /h3 ulliWork with the Head of in establishing contracts during the fiscal year with external suppliers within the budget. /li /ul ulliWork with the Head of in planning budget for next fiscal year and anticipate expenses in your perimeter. /li /ul ulliMonitor spending and savings in your area and alert your manager in case of delta with expectations. /li /ul ulliDrive and control contractors. /li /ul ulliCheck supplier billing and invoices for correctness. /li /ul h3PROCESSES /h3 ulliEmbrace a continuous learning approach. /li /ul ulliProactively identify and resolve team member related risks/impediments. Escalate when needed. /li /ul ulliContribute to a strong leadership alignment across products. /li /ul h3HOW WILL YOU EXPERIENCE SUCCESS WITH US? /h3 h3Technical Skills /h3 ulliStrong understanding of web technologies and applications. /li /ul ulliHands-on experience in retail or web application management and delivery. /li /ul ulliHands-on experience with technology concepts such as APIs, OMS and CRM. /li /ul h3Tooling /h3 ulliPlanning and capacity management. /li /ul ulliBudget Management /li /ul ulliAtlassian Suite (Confluence/Jira). /li /ul h3Soft Skills /h3 ulliStrong problem-solving and analytical skills. /li /ul ulliDemonstrated experience in leadership, team mentoring. /li /ul ulliAbility to present ideas in context, which can be understood by technology, business and non-IT personnel. /li /ul ulliAbility to function effectively in a fast-paced environment, handle multiple efforts simultaneously, prioritize and meet deadlines. /li /ul ulliProactive, self-driven, and eager to explore new technologies. /li /ul ulliComfortable working independently in an agile environment. /li /ul h3Education Language /h3 ulliBachelor’s or Master’s degree in Information Technology or Computer Science or equivalent. /li /ul ulliFluency in English (French, Portuguese or other languages is a plus). /li /ul #J-18808-Ljbffr