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- Aufgaben: Support Project Managers in enhancing global customer service operations and implementing digital solutions.
- Arbeitgeber: Join Richemont, a leader in luxury goods with a commitment to quality and innovation.
- Mitarbeitervorteile: Gain hands-on experience in a dynamic environment with opportunities for travel and professional growth.
- Warum dieser Job: Be part of a diverse team that values creativity, collaboration, and making a positive impact.
- GewĂĽnschte Qualifikationen: Master's degree in engineering; strong communication skills in English and French; proactive and adaptable.
- Andere Informationen: Internship starts on 15.01.2025; must have an internship agreement with your school/university.
Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, watches, fashion, and accessories. Each Maison represents a proud tradition of style, quality, and craftsmanship, and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons’ values, through a process of continuous creativity.
Within an international and multi-branded environment, Richemont Customer Service (RCS) mission is to provide an efficient organization model to optimize the worldwide Customer Service operations, bringing efficiency, consistency, performance, and control.
The RCS department is currently opening an internship position as Project Manager Assistant. The aim of the internship is to provide support to Project Managers involved in defining/applying the Group’s customer service program through strategic, operational, and organizational projects.
HOW WILL YOU MAKE AN IMPACT?
1. Contribute to continuous improvement projects related to the organization, structure, and control of the worldwide service centers network:
- Define operational standards (lean management, process optimization, 5S, HSE, compliance, etc.)
- Implement new Digital solutions (Diagnostic tool, repair tool…)
- Provide technical guidance and support to our service centers based on our Maisons policies
- Document operational procedures and guidelines to be rolled out in service centers
- Support Richemont Maisons and Regions in the implementation of harmonized business processes
- Define project roadmap, monitor the progress and maintain deadlines
2. Review operational performance and organizational efficiencies of our repair service centers:
- Review and enhance analysis tools to measure efficiency (i.e. STO, VSM…)
- Build a benchmark grid to compare service centers performance
- Perform data analysis and provide Management report
- Define potential areas for improvement
- Perform regular status with involved entities and direct report
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
- You have a master’s degree in engineering .
- You have excellent written and oral communication skills in English and French .
- You have excellent listening and communication skills .
- You have good knowledge of project/organization management and are results-oriented.
- Proactivity, Adaptability, and Autonomy .
- Ability to travel worldwide.
- SAP knowledge is a plus.
- You are available for a 6-month internship with a start date 15.01.2025 .
- You have an internship agreement with your school/university .
WHAT MAKES OUR GROUP DIFFERENT?
Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.
– We value freedom, collegiality, loyalty, and solidarity.
– We foster empathy, curiosity, courage, humility, and integrity.
– We care for the world we live in.
YOUR JOURNEY WITH US
- If your application is selected, we will reach out to you ASAP for an informal introductory call.
- The next step from there would be a first Technical interview with the Manager.
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Technical Project Manager Intern Arbeitgeber: Richemont
Kontaktperson:
Richemont HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Technical Project Manager Intern
✨Tip Number 1
Familiarize yourself with lean management and process optimization techniques. Understanding these concepts will help you contribute effectively to the continuous improvement projects mentioned in the job description.
✨Tip Number 2
Brush up on your data analysis skills, especially in tools like Excel or any relevant software. Being able to analyze operational performance and provide management reports will set you apart during the internship.
✨Tip Number 3
Since the role requires excellent communication skills in both English and French, practice articulating your thoughts clearly in both languages. This will be crucial for effective collaboration with international teams.
✨Tip Number 4
Show your enthusiasm for the luxury goods industry and Richemont's values. Research the Maisons and their heritage to demonstrate your genuine interest during the interview process.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Technical Project Manager Intern
Tipps für deine Bewerbung 🫡
Tailor Your CV: Make sure your CV highlights relevant experiences and skills that align with the Technical Project Manager Intern role. Emphasize your engineering background, project management knowledge, and any experience with process optimization or digital solutions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury goods and customer service. Mention your communication skills in English and French, and how your proactive and adaptable nature makes you a great fit for the internship.
Highlight Relevant Projects: If you have worked on any projects related to lean management, data analysis, or operational efficiency, be sure to include these in your application. Provide specific examples of your contributions and the outcomes achieved.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any grammatical errors or typos. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
Wie du dich auf ein Vorstellungsgespräch bei Richemont vorbereitest
✨Showcase Your Project Management Knowledge
Make sure to highlight your understanding of project management principles. Discuss any relevant coursework or experiences that demonstrate your ability to manage projects effectively, especially in a technical context.
✨Demonstrate Communication Skills
Since excellent communication skills are crucial for this role, prepare to discuss how you've successfully communicated complex ideas in the past. Be ready to provide examples of how you’ve worked collaboratively in teams.
✨Emphasize Adaptability and Proactivity
Richemont values adaptability and proactivity. Share specific instances where you had to adapt to changing circumstances or take initiative in a project. This will show that you can thrive in a dynamic environment.
✨Prepare for Technical Questions
Given the technical nature of the internship, brush up on relevant tools and methodologies, such as lean management and process optimization. Be prepared to discuss how you would apply these concepts in real-world scenarios.
