CMDB Consultant

About Us

At Riverty, we believe that everyone should be in control of their own financial situation. Our shared commitment is to make financial solutions more innovative, empathetic and user-friendly to empower financial growth for everyone. To do this, we rely on 50 years of experience and the commitment of over 5,000 creative minds, innovators and explorers in 11 countries.

Your Role

We are looking for a CMDB Consultant (m/f/d) to join our team in Berlin, Verl or Tallin – flexible working conditions are available.

Key Responsibilities

You will be responsible for designing, implementing, and managing the company\’s CMDB in alignment with best practices and regulatory frameworks, such as DORA (Digital Operational Resilience Act), GDPR, and ISO 27001. This role involves collaborating with various IT and business stakeholders to enhance configuration management processes and support IT service management initiatives.

• CMDB Management: Develop, implement, and maintain the CMDB and associated processes based on business and regulatory requirements.
• Ensure data integrity and accuracy within the CMDB by establishing and enforcing data standards.
• Perform regular audits and reconciliation of CMDB data to ensure completeness and correctness.

You will also identify and implement continuous improvements to CMDB processes and tools, such as automations, collaborate with ITSM process owners to integrate the CMDB with other ITSM processes, work closely with IT teams, service owners, and business units to gather and validate configuration data, provide training and guidance to stakeholders on CMDB processes and best practices, administer and configure CMDB tools and related technologies, develop and maintain documentation for CMDB procedures, policies, and tools, generate and distribute regular reports on CMDB data quality and compliance, and analyze configuration data to identify trends, discrepancies, and opportunities for improvement.

Requirements

We are looking for someone with proven experience as a CMDB Consultant or similar role, hands-on experience with CMDB tools, proficiency with Atlassian Cloud Tools, strong knowledge of ITIL frameworks, particularly Configuration Management processes, and in-depth knowledge of regulatory frameworks such as DORA, GDPR, and ISO 27001, and their impact on IT operations.

What We Offer

We offer mobile office, discounts & extras, flexible working hours and models, training & development, health & leisure, and an appreciative environment.

Preferred Skills

We would like someone with strong expertise in data modeling, relationship mapping, and discovery tools, familiarity with IT infrastructure, excellent analytical and problem-solving skills, ability to work collaboratively in a team environment and with various stakeholders, and experience with scripting or programming languages (nice to have).

EEO Statement

We want to be a fair and inclusive employer. We value the diverse perspectives that a diverse workforce brings to the table. Therefore, we are actively looking for people who enrich our company through their identity, background and personal experiences, with or without a disability.