Implementation Engineer

Skills

Python, Machine Learning, Computer Vision

Who You Are

Primarily, you like to make great things with passionate colleagues.

You are someone that likes to own outcomes, not only inputs.

You’re motivated by having responsibility and accountability.

You’re eager to ‘do the work,’ big and small.

You’re curious and learning about new technologies, perhaps an early tinkerer with AI products.

You show more than you tell.

You’re motivated by the question, “How can I improve this?” and have a track record of doing so, even in ways adjacent to your role.

Many Roboflowers have used our tools before joining.

One of the best ways to stand out amongst other applicants is to write about something you have built with Roboflow or contribute to one of our open‑source projects.

What You’ll Do

Because our customers use computer vision in so many different industries (accelerating cancer research, improving manufacturing processes, enabling automated checkout, and so much more), your workday will always include an engaging variety of challenges.

You’ll be an integral part of making our customers successful, being responsible for the project management, deployment, and adoption of Roboflow’s computer vision solutions within their products.

• Role and Responsibilities
• Support and manage the project delivery of customized solutions to customers.
• Provide post‑deployment support, including troubleshooting, debugging, and educating customers.
• Collaborate with Salesand Solutions Architect teams to ensure continuity across the customer journey.
• Create technical content to demonstrate best practices (e. g., sample apps, documentation, videos).
• Work with sales and product to develop implementation strategies and build roadmaps for customers.
• Partner with customers to perform analysis on their image data to answer specific business questions and identify opportunities for improvement through computer vision.
• Test and validate new product features with customer value creation in mind.
• Contribute to a repository of reusable artifacts that can accelerate customers’ Roboflow journey.
• Work with the wider Roboflow team to improve processes, documentation, and the overall customer experience.
• Assist the product team with customer onboarding, support, adoption and engineering efforts.
• The Skillset You’ll Bring
• A solution mindset.
• Strong customer‑facing instincts.
• An enthusiastic, strong, technical generalist.
• A background in computer science or a related field.
• Technical experience in field roles partnering with enterprise customers in a post‑sales delivery and implementation capacity.
• Experience utilizing and writing customized Colab notebooks (Python) as part of the machine‑learning development lifecycle.
• Familiarity with common data processing and computer vision frameworks (e. g., Open CV, Tensor Flow, Py Torch).
• Diligent problem‑solving skills with a customer‑centric approach and the ability to think on your feet.
• Proven project management experience as it relates to delivery timelines and commitments.
• Strong knowledge of APIs.
• Willingness to travel ~25%.

Benefits

• $4,000 per year travel stipend.
• $350 per month productivity stipend.
• Coverage up to 100% of health insurance costs for you and your partner or family.
• Equity in the company.

Roboflow is an equal opportunity workplace; we welcome people from all backgrounds, communities, and experiences.

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