Registered Nurse (RN) - Virtual - PRN

Schedule: PRN - as needed coverage. No set hours or consistent days.

The Registered Nurse (RN, RN II, RN III) - Virtual is part of Rogers Memorial Hospital’s Telehealth division and virtually performs professional nursing activities in the care of patients so they may achieve or regain, and then maintain, maximum physical, emotional or social functions.

Role functions are governed by the Nurse Practice Act, the Administrative Code (in the state of employment), as well as the professional standards for nursing practice, and the corresponding policies and procedures of Rogers Memorial Hospital (Rogers).

The registered nurse seeks consultation with other members of the health team as the patient’s condition and treatment goals warrant.

He/She, in conjunction with the Patient Accounts department, provides patient information to ensure compliance with federal and state statutes.

This position is fully remote, however the selected candidate must reside in a state that Rogers currently operates in (WI, MN, IL, PA, TN, FL, GA, CO, CA, WA) and must hold licensure in Wisconsin and be able to obtain it in MN and IL.

Responsibilities

• Virtual
• Rapport

Building: Utilize video conferencing to establish and maintain a therapeutic relationship, using active listening and visual cues to compensate for the lack of physical presence.

• Remote Crisis Intervention: Guide patients through virtual de‑escalation techniques and provide support during crises, coordinating with local emergency services as needed.
• Home Environment Assessment: Coach patients on how to create a safe and private space for their virtual sessions.
• Technology Troubleshooting: Assist patients with basic technical issues related to their virtual sessions (e. g., poor audio/video quality, connection problems).
• Peripheral Device Management: Guide patients on the use of remote monitoring devices like blood pressure cuffs or pulse oximeters.
• Complete initial assessments and documents virtually as required.
• Collect, record and analyze, within prescribed timeframe, pertinent data for admission assessment according to Hospital policy, including:
• Involve patients’ support systems (family, friends) in assessment and documentation.
• Act as an advocate for patients.
• Assist in patient orientation process.
• Initiate and update treatment plan and documentation as required.
• Participate in planning and modifying the patient’s plan of care.
• On an ongoing basis, identify, interpret and document information collected in nursing interview, observation, physical assessment and diagnostic data, and confer with other health care professionals, as appropriate.
• Implement patient care.

• Demonstrate safe and correct medication administration by

• Identify potential patient care problems, abrupt changes or impending instability in the patient’s condition, and exercise leadership to intervene appropriately and prevent adverse patient outcomes.
• Identify health education needs of the patient/family that will be addressed before discharge.
• Organize patient care activities and interventions according to patient priorities and preferences, and time constraints.
• Implement patient care based on established care plans, Hospital policies and procedures, and incorporating the patient’s age‑specific and cultural needs, as appropriate.
• As requested, and contingent on qualified medical professional (QMP) designation, assure that all admissions, transfers, and other related patient care activities are delivered in accordance with associated regulatory requirements.
• Adhere to the Nursing department and Hospital’s standards of nursing practice and standards of patient care.
• Participate in continuing education and in‑service programs to increase clinical competence and meet professional needs and goals.
• Attend 100% of required in‑services, as scheduled.
• Participate in the Performance Improvement program on an ongoing basis.
• Assist in the development and implementation of standards of care, such as:
• Identify problems with systems, communication patterns, and resources that impact on patient care and suggest possible solutions to Clinical Services manager.
• Carry out leadership function in patient care, staff operations, and department organization.
• Contribute to Nursing functions through active participation on committees and attendance at designated meetings.
• Take initiative in evaluating and upgrading standards of care.
• Serve as a role model for peers and others in effective use of communication, teaching and leadership skills.
• Provide complete acuity monitors to the Patient Accounts department, to assist in accurate billing.
• Maintain a primary caseload, according to standards, and provide direction for patient care.
• Participate in projects, tasks and continuing education opportunities to improve professional skills and department systems.
• Develop goals and objectives for professional growth and discuss ways to achieve them with Clinical Services manager.
• Take initiative to develop professional skills through continuing education.
• Discuss, on a regular basis, progress toward work improvement goals with Clinical Services manager.
• Seek out projects and/or extra tasks to complete, based upon the needs of the patients and department.
• Promote department goals and the mission of the Hospital.
• Communicate goals to fellow staff members.
• Demonstrate measurable goal achievement.
• Maintain department policies and procedures.
• Include requirements and guidelines from external agencies (Joint Commission, state).
• Maintain and/or communicate to appropriate party function backlog at a set time.
• Educate new staff regarding regulations or requirements of those functions that relate to their areas or departments, as directed.
• Demonstrate acceptance and training of student interns in the department, as directed.
• Demonstrate understanding of Joint Commission and other regulatory agency compliance regulations.
• Involve self in the learning and application of standards relevant to Nursing.
• Participate in in‑services/seminars and other meetings to increase involvement and awareness of regulations.
• Involve self in the education of other disciplines regarding Nursing department regulations.
• Participate in Hospital committees, performance improvement team meetings and team projects, as directed.
• Demonstrate punctuality and preparedness.
• Demonstrate effective communication and organizational skills.
• Contribute in a positive, solution‑focused manner.
• Participate in the Performance Improvement program.
• Gain understanding of the performance improvement process.
• Apply the PI model to your department’s activities.
• Participate and/or create PI teams that lead to improvement in other Hospital areas.
• Educate and involve self in the Hospital and Nursing department’s performance improvement plans.
• Conduct self in a professional manner.
• Demonstrate organizational skills that promote timely response to all inquiries and to task completion.
• Communicate with all individuals in a positive and professional manner.
• Attempt to resolve individual issues with peers in a positive, calm manner, with a focus on solution.
• Communicate concerns and provide solutions for same.
• Attend seminars to promote professional growth.
• Demonstrate a positive and professional attitude toward parties (patient families, visitors, vendors, etc.).
• Comply with the Hospital’s policies and procedures, including Human Resources, Infection Control, and Employee Health policies and programs.
• Use courteous, cooperative, and respectful behavior when working with patients, families, physicians, visitors, and Hospital employees.
• Demonstrate a working knowledge of Hospital/department policies and procedures.
• Demonstrate consistent acceptance of professional accountability for own practice shown by follow‑through on patient and organizational concerns.
• Support changes in staffing/scheduling when patient care needs require.
• Recognize need for support, seek appropriate assistance when needed, and offer assistance to peers.
• Project a professional image by wearing appropriate, professional attire.

Education and Training Requirements

• Bachelor’s degree in nursing (BSN) preferred.
• Registered nurse licenses in multiple states issued by State Board of Nursing.

Licenses must be in good standing with the State Board of Nursing in the states licensed in.

Licensure across multiple states must be maintained and will be based on business needs.

• American Health Association Healthcare Provider CPR certification or is required within thirty (30) days of date-of-hire. Bi‑annual re‑certification is required.
• Telehealth Compliance: Ensure all virtual care delivery adheres to state and federal telehealth regulations, including patient privacy laws (e. g., HIPAA).
• Digital Health Literacy: Educate patients and their families on how to navigate the virtual care platform and access digital health resources.
• Formal training in management of the aggressive patient is required within sixty (60) days of date-of-hire. Annual re‑certification is required.
• Previous psychiatric experience with children, adolescents and adults is preferred.
• Employees at the Child/Adolescent Day Treatment programs licensed under HFS §40 are required to have either training in psychiatric nursing, including training in work with children with mental health disorders, or one (1) year of experience working in a clinical setting with these children.
• Registered Nurse Board Certified - Cert, Registered Nurse - Cert

Benefits

• Health, dental, and vision insurance coverage for you and your family
• 401(k) retirement plan
• Employee share program
• Life/disability insurance
• Flex spending accounts
• Tuition reimbursement
• Health and wellness program
• Employee assistance program (EAP)

Through United Healthcare, UMR and Health SCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health.

• Transparency in Coverage (uhc. com)
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