Lead Operations (m/w/d)

Lead Operations (m/w/d)

Wien Vollzeit Kein Homeoffice möglich
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Company Overview Founded in 2014 in the Czech Republic, Rohlik is the European leader of e-grocery in Central Europe. Already active in the Czech Republic, Hungary, Austria, Germany, and expanding into Italy and Romania, the company combines cutting-edge logistics, automation, and local sourcing to deliver fresh groceries in under three hours. By owning its end‑to‑end operations, including proprietary technology, Rohlik ensures a superior customer experience, affordability, and operational excellence.
Role Overview In this role you will work closely with Area Managers to lead teams of associates, ensure smooth workflow execution, and help optimize daily operations. You will be in close touch with associates, monitor their performance, assign tasks and oversee daily operations within your department. This role is a great opportunity for individuals looking to develop their leadership skills and advance within Rohlik’s operations network.
What we expect from you / the position to perform
Acts as
a leader on the floor, assisting Area Managers with team coordination, workload distribution, and productivity tracking
Understands
end-to-end warehouse processes, from inbound receiving to final dispatch, and ensures compliance with operational standards (5S, safety, accuracy)
Monitors
workflow, identifies bottlenecks, and collaborates with management to improve processes and meet key performance goals
Conducts
quality and safety audits, ensuring compliance with Rohlik’s policies and standards
Troubleshoots
operational issues in real‑time and escalates concerns as needed to minimize disruptions
Tracks and analyzes
performance metrics (e.g., rates, productivity, error rates) to drive continuous improvement
Assists
with shift planning and labor allocation to optimize workforce efficiency
Acts
as a point of contact for associates, addressing concerns and providing guidance to maintain a high-performance work environment
Fosters
a culture of teamwork, engagement, and positive morale among associates
What we look for / what we require Required
High school leaving exam or higher education
1+ years of experience in people management, logistics, manufacturing, or operations
Leadership skills with the ability to motivate and guide a team
Basic proficiency in Microsoft Office (Excel, Word, Outlook) and ability to analyze data
Willingness to work flexible shifts, including weekends and holidays
Preferred
Previous experience as a Process Assistant, Lead Associate, or similar leadership role in logistics or warehouse operations
Familiarity with Warehouse Management Systems (WMS) and inventory tracking
Understanding of Lean or Six Sigma principles to drive process improvements
Ability to handle multiple priorities and meet deadlines under pressure
What We Offer
A job at a company that is redefining online grocery retail and setting new standards in logistics and customer experience.
A dynamic environment with new challenges every day and exciting opportunities for growth.
Professional development and real opportunities for advancement within the company.
Fair compensation and a dedicated team that values both teamwork and performance.
Participation in legendary company events and a corporate culture based on growth and collaboration.
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Lead Operations (m/w/d) Arbeitgeber: Rohlik

Knuspr bietet eine dynamische und innovative Arbeitsumgebung, in der Mitarbeiter die Möglichkeit haben, das Category Management im E-Commerce aktiv mitzugestalten. Mit unbegrenzten Urlaubstagen, attraktiven monatlichen Gutscheinen und einem starken Fokus auf persönliches Wachstum fördert das Unternehmen eine ausgeglichene Work-Life-Balance und ein positives Arbeitsklima. Das internationale Team und die flachen Hierarchien schaffen eine Kultur, in der Kreativität und Lernen geschätzt werden, was Knuspr zu einem hervorragenden Arbeitgeber macht.

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Kontaktdaten:

Rohlik Recruiting-Team