Process Lead - People Services (f/m/d)

About us Rolls-Royce pioneers cutting-edge technologies that deliver the cleanest, safest and most competitive solutions to our planet’s vital power needs. Tasks At Rolls-Royce, we pioneer cutting-edge technologies that deliver clean, safe and competitive solutions to meet the planet’s vital power needs. Within our People Services team in Dahlewitz (near Berlin), we are looking for a motivated Process Lead (f/m/d) to drive process excellence, ensure seamless employee services, and support continuous improvement across HR operations. This role acts as a key point of contact for HR processes, contributing to operational efficiency and creating a positive employee experience within an international and dynamic environment. Key Responsibilities Serve as a point of contact for HR processes within People Services. Contribute to the development of new techniques and continuous improvement of workflows. Identify opportunities to enhance service quality and timeliness. Build and maintain process flows and procedural documentation to support operational performance. Liaise with key stakeholders to implement and roll out new procedures and processes. Engage with stakeholders across functions to ensure a positive employee and customer experience. Support the evaluation and resolution of complex HR requests in ServiceNow. Train and coach team members on processes, systems, and best practices. Collaborate with other Rolls-Royce entities and locations to harmonize HR processes. Profile Qualifications & Experience Bachelor’s degree in Human Resources, Business Administration, or related field. Minimum 3 years of experience in a People Operations or HR role, ideally in an international or matrix organization. Solid knowledge of the employee lifecycle, HR policies, and HR best practices. Hands-on experience with HRIS platforms (e.g., Workday, ServiceNow, or comparable tools) and MS Office Suite. Fluent in German and English (written and spoken). Proven ability to manage multiple priorities with exceptional attention to detail. Strong problem-solving mindset with the ability to identify inefficiencies and propose improvements. Excellent interpersonal and communication skills with a strong customer-oriented approach. Demonstrated ability to handle sensitive and confidential information with discretion and integrity. We offer Please note that the role is initially limited to 18 months.