Account Manager

This role requires presence in our Berlin office and native German language skills.

What we do

We build software that helps companies along the food system get to Net Zero.

~31% of global GHG emissions originate from food-related activities. For the first time in history, climate performance has become an overall business performance indicator. Enterprises are mandated by regulatory bodies to disclose their climate performance, which leads to increasing pressure from investors, competitors, retailers, and consumers to prevent and reduce their CO2e emissions. Over the next 10 years, companies have set ambitious reduction targets that need to be met. Enterprise software and new business processes can help.

We raised >€10m in funding in the first 2 years of our existence, launched our enterprise product, signed and onboarded some of the largest F&B players in Europe, and put together what we believe is the best-suited early stage tech team in Europe. Will you be the next to join us?

What you will work on

Your mission

Become the trusted climate advisor for our enterprise customers, ensuring retention, co-developing new value propositions and growing ARR.

Over the next 12 months you will:

1. Boost customer retention and drive growth

   1. Build strong, trust-based relationships with key accounts to ensure satisfaction and retention.

   2. Highlight the value of our platform to economic buyers, driving renewals and expansions.

   3. Develop and implement strategic account plans to achieve and exceed revenue targets.

2. Expand Ecosystem Influence

   1. Represent us in the food and agriculture sustainability space, building a network of advocates and partners.

   2. Build relationships with key stakeholders like industry associations and standard-setters.

   3. Elevate our influence by attending events and sharing thought leadership.

3. Advance Customer Climate Goals

   1. Understand customers’ business and climate priorities, guiding them along their sustainability journey.

   2. Advocate for customer needs internally, ensuring seamless delivery and impactful solutions.

   3. Identify new opportunities for product improvements and collaborate with the product team to shape our roadmap.

You might be really good for this role if

• You worked in client-facing roles (ideally B2B SaaS) where you built up and nurtured strong relationships.

• You have strong sales and business acumen and enjoy the thrill of growing revenues.

• You feel comfortable representing our company in industry associations, roundtables, and at conferences.

• You were part of the first 20-30 employees at an early stage technology company.

• You are highly reliable and can organize your work really well.

You don’t feel like you fulfill all the criteria? We get it: confidence can sometimes hold us back from applying for a job. But guess what?! There is no such thing as a ‚perfect‘ candidate. The only thing you need to ensure along the recruiting process and beyond is that the problem that we are solving with Root is one you cannot wait to get out of bed for on Monday morning!

How we support you

• You will report directly to our country GM for DACH (Germany, Austria, Switzerland).

• You will be part of a cross-disciplinary team consisting of salespeople, climate scientists, and customer success & operations specialists, reporting to the country general manager.

• You will get directly mentored by some of our experienced advisors and angel investors that understand the function better than most: Raul , Armon , and Julius .

Hiring Process

Our ambition is to offer you an end-to-end experience that is fast and uncomplicated – we aim to keep the end-to-end process to 10 working days. We send you prep material for each step and maximize transparency at every step.

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