pbRoquette /b is a family-owned global leader in plant-based ingredients and a leading provider of pharmaceutical excipients. /ppbWant to help us make a difference? /bbr/Using plant-based resources, we collaborate with our customers and partners to imagine and offer ingredients to better feed people and treat patients.br/Each of our ingredients responds to unique and essential needs, and they enable healthier lifestyles. /ppThe Role: /ppWe are looking for our nextbInside Sales Specialist /bto join our Commercial team inbGeneva, Illinois /b. This role serves as a critical partner to the sales organization by managing complex customer accounts, coordinating end-to-end order execution, and providing analytical and operational support that enhancesthe customerexperience. /ppThe Inside Sales Specialist will collaborate closely with Sales, Supply Chain, Customer Service, and other cross-functional teams to ensure seamless order management, customer onboarding, sample fulfillment, forecasting, and reporting. This position also plays an important role in identifying process improvements, supporting commercial initiatives, and delivering actionable insights that drive business growth. /ppCompensation: /ppWhatYou’llDo: /plipManage complex customer accounts and oversee end-to-end order processing, including pricing, product availability, lead times, logistics, and order fulfillment. /p /lilipCoordinate product sample requests and customer onboarding activities to ensurea positivecustomer experience and timely execution. /p /lilipResolve moderately complex customer issues related to orders, inventory shortages, deliverydelays, pricing, and product quality by partnering with internal stakeholders. /p /lilipProactively monitor order status, inventory levels, and backorders while communicating potential supply constraints and recommending solutions. /p /lilipSupport Account Managers by identifying cross-selling and upselling opportunities and preparing customer quotes, proposals, pricing analyses, and commercial documentation. /p /lilipConduct targeted customer outreach to support new business development initiatives and strengthen customer relationships using CRM tools. /p /lilipCollaborate with Sales and Supply Chain teams to support demand forecasting, analyze order trends, and identify potential business risks or opportunities. /p /lilipDevelop and maintain dashboards, reports, KPIs, and sales metrics that provide actionable insightstosales leadership. /p /lilipDrive continuous improvement initiatives by identifying operational inefficiencies and recommendingenhancements to business processes, SAP utilization, and reporting capabilities. /p /lilipPartner cross-functionally with Commercial, Supply Chain, Customer Service, Finance, and other teams to ensure exceptional customer service and operational excellence. /p /lipWhatYou’llNeed: /ppEducation: /plipBachelor's degree in Business, Food Science, Chemistry, or a related field preferred. /p /lipExperience: /plip2–5 years of experience in inside sales, sales support, customer service, order management, or a related commercial support role. /p /lilipExperience managing customer accounts and complex order processes in abusiness-to-business (B2B) environment preferred. /p /lilipExperience working within SAP or a comparable ERP system. /p /lilipExperiencesupporting forecasting, reporting, pricing, or sales analytics is preferred. /p /lipSupervisory Responsibility(if applicable) /plipPlease list number of directreports/sizeof org/team /p /lipWork Environment /plipThis is a hybrid position based in Geneva, Illinois, with a combination of in-office and remotework. /p /lilipTravel is required as needed /p /lipPosition Type/Expected Hours of Work /plipThis is a full-time position. Days and flexible hours of work may be required to support business needs. /p /lipAAP/EEO Statement /ppOther Duties /ppbIf you identify yourself in this position, please apply by uploading your resume and let's start the journey together! /b /ppRoquette is proud to be a global company where you can find personal and professional growth through multiple diverse experiences. /ppRoquette strives to create a dynamic workforce while remaining firmly committed to equal opportunity by complying with EEO laws.br/ /ppAs we continue to grow, Roquette understands that to be successful we must always be inclusive in our approach. /ppTo find out more about our products, values and sustainable development ambitions visit us at and at /p
Inside Sales Specialist Arbeitgeber: Roquette Frères S.A.
Roquette ist ein familiengeführtes Unternehmen, das nicht nur als globaler Marktführer in pflanzenbasierten Zutaten gilt, sondern auch eine Kultur der Zusammenarbeit und Innovation fördert. In Geneva, IL, bieten wir unseren Mitarbeitern nicht nur wettbewerbsfähige Gehälter und leistungsbasierte Anreize, sondern auch zahlreiche Möglichkeiten zur persönlichen und beruflichen Weiterentwicklung in einem dynamischen und integrativen Arbeitsumfeld. Bei uns haben Sie die Chance, an bedeutenden Projekten zu arbeiten, die das Leben von Menschen verbessern und gleichzeitig einen positiven Einfluss auf die Umwelt ausüben.
