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- Aufgaben: Join our team to manage international customer orders and support sales processes.
- Arbeitgeber: RTI Sports GmbH is a leading distributor of bicycle components in scenic Koblenz, Germany.
- Mitarbeitervorteile: Enjoy flat hierarchies, employee discounts, and a sporty team atmosphere with room for growth.
- Warum dieser Job: Be part of a dynamic team that shares your passion for cycling and innovation.
- Gewünschte Qualifikationen: Commercial training or equivalent, strong communication skills, and fluency in German and English required.
- Andere Informationen: Bring your furry friend to the office and enjoy regular company events!
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Back Office Staff for International Customers (m/f/d)
Are you a passionate sales professional with a love for cycling? If so, RTI Sports GmbH has the perfect opportunity for you! Based in scenic Koblenz, Germany, we're a leading distributor of branded bicycle components and accessories. Our portfolio includes renowned brands like Ergon, Terry, Brooks England, Topeak, Tubolito, and MET. With a team of 160 dedicated individuals, we're looking to expand our family and welcome a new Back Office Staff member to handle international customers.
Your Mission:
- Execute, implement, and plan sales processes
- Enter customer orders and send order confirmations
- Create delivery bills and invoices
- Smoothly manage orders and support our international customers
- Daily communication with international customers about deliveries, product availability, shipping documents, and addressing concerns
- Collaborate with our purchasing team and partners in Taiwan to ensure seamless deliveries and document management
- Prepare necessary customs documents
- Compile meeting materials, including article sales evaluations
Your Profile:
- Completed commercial training in wholesale & foreign trade or equivalent qualification
- Strong teamwork and communication skills
- Initiative and commitment are your second nature
- Customer-focused and service-oriented mindset
- Solution-oriented and can work independently
- Experience in customs clearance and familiarity with the "sage" merchandise management system is a plus
- Fluent in both written and spoken German and English
- Proficient in MS-Office programs, especially Excel and Teams
- Knowledge of the bicycle industry is a bonus, but not a must
What We Offer:
- Flat hierarchies and the chance to be part of a growing, innovative company
- Diverse tasks and a sporty team atmosphere
- Convenient public transport access and company-owned parking facilities
- Modern, well-lit office building
- Regular company events and team activities
- Bring your furry friend to the office
- Employee discounts on our fantastic products
- Room for personal and professional growth
Ready to Roll?
If you're ready to join our dynamic team and share your passion for cycling, we can't wait to hear from you! Please send your application, including salary expectations and your earliest starting date, here via our application portal. Join us in pedaling toward success at RTI Sports GmbH!
Contact Information:
RTI Sports GmbH
Natascha Krauss
Am Autobahnkreuz 7
56072 Koblenz
Deutschland
natascha.krauss@rtisports.de
BACK OFFICE STAFF Arbeitgeber: Rti Sports Gmbh
Kontaktperson:
Rti Sports Gmbh HR Team
natascha.krauss@rtisports.de
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: BACK OFFICE STAFF
✨Tip Number 1
Familiarize yourself with the bicycle industry and the brands RTI Sports GmbH represents. This knowledge will not only help you understand customer needs better but also demonstrate your passion for cycling during the interview.
✨Tip Number 2
Brush up on your customs clearance knowledge and the 'sage' merchandise management system. Even if you don't have direct experience, showing a willingness to learn these systems can set you apart from other candidates.
✨Tip Number 3
Highlight your communication skills by preparing examples of how you've successfully managed customer relationships in the past. This is crucial for the role, as daily communication with international customers is a key responsibility.
✨Tip Number 4
Demonstrate your initiative and problem-solving abilities by thinking of potential challenges that might arise in the back office and how you would address them. This proactive approach will show that you're ready to contribute from day one.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: BACK OFFICE STAFF
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Back Office Staff position. Understand the key responsibilities, such as managing international customer orders and communication, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in sales, customer service, or back office roles. Mention specific examples of how you've successfully managed customer relationships or handled order processes.
Showcase Language Skills: Since fluency in both German and English is required, make sure to highlight your language skills prominently in your application. If you have any certifications or relevant experiences that demonstrate your proficiency, include those as well.
Express Your Passion: RTI Sports GmbH values a passion for cycling. In your motivation letter, share your enthusiasm for the industry and how it aligns with your professional goals. This personal touch can set you apart from other candidates.
Wie du dich auf ein Vorstellungsgespräch bei Rti Sports Gmbh vorbereitest
✨Show Your Passion for Cycling
Since the company is focused on cycling, make sure to express your enthusiasm for the sport. Share any personal experiences or interests related to cycling that can demonstrate your passion and connection to the industry.
✨Highlight Your Customer Service Skills
As a Back Office Staff member, you'll be dealing with international customers. Prepare examples of how you've successfully managed customer inquiries or resolved issues in the past, showcasing your service-oriented mindset.
✨Demonstrate Your Teamwork Abilities
The role requires strong collaboration with various teams. Be ready to discuss instances where you worked effectively within a team, emphasizing your communication skills and ability to support colleagues.
✨Familiarize Yourself with Relevant Tools
Knowledge of the 'sage' merchandise management system and proficiency in MS-Office, especially Excel, are important. Brush up on these tools before the interview and be prepared to discuss your experience using them.
