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- Aufgaben: Manage international customer orders and support sales processes daily.
- Arbeitgeber: Join RTI Sports GmbH, a leading distributor of bicycle components in scenic Koblenz.
- Mitarbeitervorteile: Enjoy flat hierarchies, employee discounts, and a sporty team atmosphere.
- Warum dieser Job: Be part of a growing company with diverse tasks and opportunities for personal growth.
- Gewünschte Qualifikationen: Commercial training or equivalent, strong communication skills, and fluent in German and English.
- Andere Informationen: Bring your furry friend to the office and participate in regular team events.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Are you a passionate sales professional with a love for cycling? If so, RTI Sports GmbH has the perfect opportunity for you! Based in scenic Koblenz, Germany, we're a leading distributor of branded bicycle components and accessories. Our portfolio includes renowned brands like Ergon, Terry, Brooks England, Topeak, Tubolito, and MET. With a team of 160 dedicated individuals, we're looking to expand our family and welcome a new Back Office Staff member to handle international customers.
We are looking for a BACK OFFICE STAFF for INTERNATIONAL CUSTOMERS (m/f/d) to complete our team based in Koblenz-Bassenheim as of the earliest possible date.
Your Mission:
- Execute, implement, and plan sales processes
- Enter customer orders and send order confirmations
- Create delivery bills and invoices
- Smoothly manage orders and support our international customers
- Daily communication with international customers about deliveries, product availability, shipping documents, and addressing concerns
- Collaborate with our purchasing team and partners in Taiwan to ensure seamless deliveries and document management
- Prepare necessary customs documents
- Compile meeting materials, including article sales evaluations
Your Profile:
- Completed commercial training in wholesale & foreign trade or equivalent qualification
- Strong teamwork and communication skills
- Initiative and commitment are your second nature
- Customer-focused and service-oriented mindset
- Solution-oriented and can work independently
- Experience in customs clearance and familiarity with the "sage" merchandise management system is a plus
- Fluent in both written and spoken German and English
- Proficient in MS-Office programs, especially Excel and Teams
- Knowledge of the bicycle industry is a bonus, but not a must
What We Offer:
- Flat hierarchies and the chance to be part of a growing, innovative company
- Diverse tasks and a sporty team atmosphere
- Convenient public transport access and company-owned parking facilities
- Modern, well-lit office building
- Regular company events and team activities
- Bring your furry friend to the office
- Employee discounts on our fantastic products
- Room for personal and professional growth
Ready to Roll? If you're ready to join our dynamic team and share your passion for cycling, we can't wait to hear from you! Please send your application, including salary expectations and your earliest starting date, here via our application portal. Join us in pedaling toward success at RTI Sports GmbH!
RTI Sports GmbH
Natascha Krauss
Am Autobahnkreuz 7
56072 Koblenz
Back Office Staff (m/f/d) for International Sales / Kaufmännischer Sachbearbeiter (m/w/d) für Internationale Kunden Arbeitgeber: Rti Sports Gmbh
Kontaktperson:
Rti Sports Gmbh HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Back Office Staff (m/f/d) for International Sales / Kaufmännischer Sachbearbeiter (m/w/d) für Internationale Kunden
✨Tip Number 1
Familiarize yourself with the bicycle industry and the brands RTI Sports GmbH represents. This knowledge will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Brush up on your communication skills, especially in English and German. Since you'll be dealing with international customers, being able to communicate effectively is crucial.
✨Tip Number 3
Gain a basic understanding of customs clearance processes. Even if you don't have direct experience, showing that you're willing to learn can set you apart from other candidates.
✨Tip Number 4
Highlight any experience you have with MS-Office programs, particularly Excel and Teams. Being proficient in these tools will demonstrate your readiness to handle the administrative tasks required in this role.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Back Office Staff (m/f/d) for International Sales / Kaufmännischer Sachbearbeiter (m/w/d) für Internationale Kunden
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Back Office Staff position. Highlight key responsibilities and required skills, such as customer communication and order management, to tailor your application accordingly.
Tailor Your CV: Customize your CV to reflect relevant experience in sales support, customer service, and any familiarity with the bicycle industry. Emphasize your commercial training and proficiency in MS-Office programs, especially Excel.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cycling and your customer-focused mindset. Mention specific experiences that demonstrate your initiative and problem-solving skills, as well as your ability to work independently.
Include Salary Expectations: As requested in the job posting, be sure to include your salary expectations in your application. This shows that you have carefully considered the position and are serious about your application.
Wie du dich auf ein Vorstellungsgespräch bei Rti Sports Gmbh vorbereitest
✨Show Your Passion for Cycling
Since RTI Sports GmbH is a leading distributor in the cycling industry, make sure to express your enthusiasm for cycling during the interview. Share any personal experiences or knowledge about bicycle components and accessories that could resonate with the company's mission.
✨Demonstrate Your Customer Service Skills
Highlight your customer-focused mindset by providing examples of how you've successfully managed customer inquiries or resolved issues in previous roles. This will show that you understand the importance of supporting international customers effectively.
✨Prepare for Technical Questions
Be ready to discuss your experience with order management systems, especially if you have familiarity with 'sage' merchandise management. If you have experience in customs clearance, prepare to explain how you handled related tasks in past positions.
✨Emphasize Team Collaboration
RTI Sports GmbH values teamwork, so be prepared to discuss how you've collaborated with colleagues in previous roles. Share specific examples of how you contributed to team success, especially in a sales or customer service context.
