Reporting Specialist (ServiceNow) (d/f/m)
Location(s): RWE Supply & Trading GmbH. To start as soon as possible, full time / part time, permanent.
Your Role
As a Reporting Specialist, you turn data into actionable insights. You partner with business stakeholders to understand their needs, design intuitive reporting solutions, and deliver scalable, high-quality analytics using modern cloud technologies.
Key Responsibilities
- Translate business requirements into scalable reporting and analytics solutions, ensuring clear definitions of KPIs and metrics.
- Design and develop interactive dashboards and reports with strong focus on UX, storytelling, and usability.
- Build and maintain robust data models integrating multiple data sources (e.g., ServiceNow, etc.) using SQL and cloud technologies.
- Develop and operate end-to-end data pipelines across the Microsoft Fabric ecosystem (e.g., OneLake, Lakehouse, Data Warehouse, Data Science, etc.).
- Leverage Microsoft Fabric capabilities (Power BI, Data Engineering, Copilot and AI-driven capabilities for automation and insights) for performant and scalable reporting.
- Apply modern analytics techniques, including AI-assisted insights, anomaly detection, and predictive analytics where relevant.
- Ensure data quality, consistency, and governance in alignment with enterprise standards and regulations.
- Manage the full reporting lifecycle: requirements gathering, design, development, testing, deployment, and continuous improvement.
- Collaborate with internal teams and external vendors, including conducting design reviews and ensuring quality assurance.
- Enable self-service BI and promote data literacy across the organization (training, documentation, best practices).
- Automate reporting processes using tools such as Power Automate and integrate reporting into business workflows.
Profile
- Strong expertise in data visualization and user-centric dashboard design.
- Proven experience gathering and refining reporting requirements with business stakeholders.
- Solid understanding of Objectives Key Result (OKR) methodologies and experience translating strategic objectives into measurable performance indicators and reporting structures.
- Solid background in data modelling and SQL, including working with complex, multi-source datasets.
- Hands‑on experience with Microsoft Fabric (Power BI, Data Engineering, Data Science, etc.).
- Experience integrating data from enterprise platforms such as ServiceNow.
- Understanding of data architectures and cloud‑based analytics environments.
- Familiarity with ITIL processes and enterprise data structures (e.g., CMDB).
- Strong problem‑solving skills and ability to work independently and prioritize effectively.
- Excellent communication skills and ability to collaborate across all organizational levels.
- Fluency in English and German.
Nice to Have
- Certifications in Microsoft Fabric, Power BI, or Azure Data (e.g., PL-300, DP-600).
- Hands‑on experience with advanced analytics, machine learning, or AI‑driven BI solutions.
- Experience with data governance, security, and compliance frameworks.
- Exposure to modern data architectures (Data Mesh, event‑driven systems).
What We Value
We value curiosity, ownership, and a strong willingness to learn. Passion for data and the ability to continuously evolve with new technologies are just as important as current skills.
Equal Employment Opportunity
We value diversity and therefore welcome all applications, irrespective of gender, disability, nationality, ethnic and social background, religion and beliefs, age or sexual orientation and identity.
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