Onsite Helpdesk Field Engineer (Freelance / On-Demand/Fractional Consulting)

Onsite Helpdesk Field Engineer (Freelance / On-Demand / Fractional Consulting)

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Responsibilities

• Provide on-site technical support for IT infrastructure as and when tickets are raised.
• Perform hardware installation, replacement, upgrades, and routine maintenance.
• Handle cabling tasks including installation, termination, labelling, and testing.
• Troubleshoot and resolve network, server, and hardware issues.
• Coordinate with remote support teams for diagnostics, guidance, and task execution.
• Support data centre operations such as patching, racking/stacking, and equipment configuration.

Skills & Qualifications

• Strong technical knowledge of hardware, networking, cabling, and data centre environments.
• Ability to work independently and follow instructions accurately.
• Good communication and documentation skills.
• Manual dexterity and attention to detail for precise technical and cabling tasks.
• Flexibility to work in various environments and availability to respond to tickets on an as-needed basis.

Please note

This is a freelance/on-demand position, ideal for engineers who can be available for ad-hoc assignments depending on ticket requirements for a certain number of hours per month depending on incoming tickets raised by client.

Seniority level

Entry level

Employment type

Contract

Job function

Software Development

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