Overview
In this role you guide customers from signature to successful deployment of Samsara's solution, acting as the principal advisor and cross-functional liaison. You’ll lead workshops, define project plans, and support change management to achieve rapid value realization. You will partner with Sales, Support, and Product to deliver a cohesive implementation across multiple use cases. The position offers autonomy in a hyper-growth environment and opportunities to shape the customer-success function. You will work closely with executives and day-to-day users to ensure a safe, efficient, and scalable deployment.
Leistungen / Benefits
- flexible working
- remote-friendly model
- professional development stipend
- comprehensive health and parental leave
- equity for eligible roles
- competitive total compensation
Verantwortungsbereiche
- Manage the deployment of Samsara technology to customers to achieve quick time to value
- Lead solution workshops to establish L1 business processes
- Guide customers through change management, including policy, communications, and training
- Conduct training sessions and demonstrate Samsara’s technology to executives and users
- Handle multiple customer engagements in parallel while collaborating cross-functionally to deliver an exceptional experience
Zentrale Anforderungen
- 2+ years in an implementation consultant, project manager, or onboarding role
- Enterprise SaaS and hardware experience preferred
- Strong project management skills and methodologies
- 2+ years of experience supporting or working with technical products
- Solutions-oriented with strong problem-solving and project management abilities
- Experience managing more than 20 implementations/projects concurrently
- Proven ability to build trust and communicate with executives, Product and Engineering teams, and end users
- Fluency in English and German (spoken and written) mandatory for this role
- relationship builder
- consultative communication
- cross-functional collaboration
- project management in enterprise SaaS/hardware environments
- end-to-end system implementation
- stakeholder management with executives and day-to-day users
Implementation Consultant in Essen Arbeitgeber: Samsara
Samsara ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern die Möglichkeit bietet, an der digitalen Transformation von Branchen zu arbeiten, die für die globale Wirtschaft entscheidend sind. Mit einem flexiblen Arbeitsmodell, umfangreichen Entwicklungsmöglichkeiten und einer Kultur, die Teamarbeit und Innovation fördert, können Sie Ihre Karriere in einem dynamischen Umfeld vorantreiben. Bei Samsara werden Ihre Beiträge geschätzt, und Sie haben die Chance, in einem hochqualifizierten Team zu wachsen und echte Auswirkungen auf die Welt zu erzielen.
