Join our Pineapple Machine Project in Germany!
Ready for a new challenge and an international experience? Join SanLucar for a temporary project in Germany, supporting the rollout and expansion of our Pineapple Machines at Point of Sale.
For approximately 6 months, you'll be close to the action: visiting supermarkets across Germany, supporting store teams in the use of the machines, identifying technical and operational issues, and helping us understand what works and what can be improved.
Your contribution will be key to the success of the project and to the future expansion of the Pineapple Machine concept.
Your passion - our daily business
- You will regularly visit customers across Germany to ensure the smooth operation and performance of SanLucar pineapple machines.
- You will provide first-level technical support, troubleshoot incidents on-site and coordinate solutions with our engineering partners when needed.
- You will train and support customer teams in the correct use, cleaning and basic maintenance of the machines.
- You will act as SanLucar's main contact on-site, building trusted relationships and delivering an excellent customer experience.
- You will support customers in maximizing the value of the solution and contribute to the successful roll-out of new installations.
- You will collect customer feedback, identify improvement opportunities and share insights with the project and engineering teams.
- You will contribute to the testing and implementation of technical improvements and machine upgrades.
- You will prepare visit reports, monitor machine performance and follow up on customer satisfaction.
- You will work closely with the Pineapple Machine Project Director and the manufacturer's engineering team to drive the success of this innovative project.
Why become a SanLucarian?
- Feel comfortable leaving your suit behind! We don't have a dress code
- You'll find a dynamic and fast paced work environment with plenty of opportunities to grow
- We are as colorful and diverse as our product range - bringing together more than 36 nationalities and always happy to welcome new perspectives
- We support continuous learning and development through trainings and our SanLucar Talent Growth programmes
