Finde einen Job 
Finde eine Ausbildung 
Top Arbeitgeber 
Top Universitäten 
Für Unternehmen Auf einen Blick
- Aufgaben: Help customers adopt SAP S/4HANA and guide them through technical challenges.
- Arbeitgeber: SAP is a global leader in business software, driving innovation and collaboration.
- Mitarbeitervorteile: Enjoy a flexible work environment, strong focus on learning, and various benefits.
- Warum dieser Job: Join a purpose-driven team that values diversity and personal development.
- Gewünschte Qualifikationen: Bachelor's or Master's in Computer Science; 7 years experience with customer-facing roles.
- Andere Informationen: Remote work options available; commitment to inclusion and equal opportunity.
Das voraussichtliche Gehalt liegt zwischen 54000 - 84000 € pro Jahr.
Company Overview
We help the world run better. Our company culture is focused on helping our employees enable innovation by building breakthroughs together. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
Summary
SAP is the global market leader for business software and thus contributes a considerable part of the world's economic power grid. The mission of SAP Enterprise Cloud Services (ECS) organization is to maximize customer success by taking over responsibility for smooth end-to-end operations and lowering customers' total cost of operation.
The Role
Helping customers with adoption of SAP S/4HANA on their path to the Intelligent Enterprise. This is an enabling function to help customers accelerate their cloud transformation journey delivering Business Value and Outcomes in the form and pace that customer wants out of their SAP landscape. You will analyze customers' business requirements, problems, and act as a trusted technical advisor for our clients and partners.
- Guides customers with technical knowledge through S/4HANA architecture, migrations paths, daily operational plannings, methodology and tools of SAP Enterprise Cloud services.
- Understands the customer business, goals and challenges in order to suggest solutions & services.
- Identifies and positions services of SAP Enterprise Cloud services that deliver value to the customer from portfolio.
- Identifies top issues, define and implement the action items across customer landscape.
- Designs optimal SAP configuration to maximize system performance and availability.
- Drives technology discussions, innovations and recognized as the escalation point for technical issues.
What you bring
- Bachelor or Master degree in Computer Science or related field.
- Excellent verbal and written communications skills in English, German is a plus.
- 7 years with minimum 3 years in customer facing role.
- Comprehensive knowledge on S/4HANA architecture, conversion, migration path, methodology and tools, SAP HANA.
- Understanding of SAP High Availability or Disaster Recovery architecture, network and virtual technologies (load-balancer, virtual machine).
- Deep experience in technical planning, implementation, configuration and integration of SAP solutions.
- Expertise on SAP Technologies and Products with Solid know-how on hyperscalers (AWS, Azure, GCP is a plus).
Our Commitment
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. We are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. At SAP, we build breakthroughs, together.
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.
Technical Service Manager Arbeitgeber: SAP AG
Kontaktperson:
SAP AG HR Team
Careers@sap.com
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Technical Service Manager
✨Tip Number 1
Familiarize yourself with SAP S/4HANA architecture and its migration paths. Understanding these technical aspects will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Engage with SAP communities and forums online. Networking with current employees or industry professionals can provide insights into the company culture and expectations for the Technical Service Manager role.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully solved technical issues for clients. This will showcase your problem-solving skills and customer-facing experience, which are crucial for this position.
✨Tip Number 4
Stay updated on the latest trends in cloud technologies and SAP products. Being knowledgeable about innovations in the field will help you stand out as a candidate who is forward-thinking and aligned with SAP's mission.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Technical Service Manager
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the Technical Service Manager position at SAP. Tailor your application to highlight how your experience aligns with their needs, especially in areas like S/4HANA architecture and customer-facing roles.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience with SAP technologies, particularly your knowledge of S/4HANA and any relevant projects you've worked on. Use specific examples to demonstrate your expertise and problem-solving skills.
Showcase Communication Skills: Since excellent verbal and written communication skills are crucial for this role, ensure that your application reflects your ability to communicate complex technical concepts clearly. Consider including examples of how you've successfully communicated with clients or stakeholders in the past.
Personalize Your Application: Address your application to the hiring team at SAP and express your enthusiasm for the company culture and values. Mention how you align with their commitment to inclusion and personal development, which can set you apart from other candidates.
Wie du dich auf ein Vorstellungsgespräch bei SAP AG vorbereitest
✨Understand SAP S/4HANA Inside Out
Make sure you have a deep understanding of SAP S/4HANA architecture, migration paths, and methodologies. Be prepared to discuss specific scenarios where you've successfully implemented or advised on these technologies.
✨Showcase Your Customer-Facing Experience
Highlight your experience in customer-facing roles. Share examples of how you've acted as a trusted advisor, addressing client needs and challenges effectively.
✨Communicate Clearly and Confidently
Since excellent verbal and written communication skills are crucial, practice articulating your thoughts clearly. Be ready to explain complex technical concepts in a way that is easy for non-technical stakeholders to understand.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific problems you've encountered in previous roles and how you resolved them. This will showcase your analytical skills and ability to drive technology discussions and innovations.
