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- Aufgaben: Optimize and manage SAP applications, handle outages, and support customer situations.
- Arbeitgeber: Join SAP, a leader in business application software with a focus on collaboration and innovation.
- Mitarbeitervorteile: Enjoy a caring team environment, flexible working models, and various benefit options.
- Warum dieser Job: Be part of a diverse team that values learning, development, and making a global impact.
- Gewünschte Qualifikationen: 10+ years of experience with SAP technologies and strong problem-solving skills required.
- Andere Informationen: Fluency in English and German is essential; willingness to work weekends may be needed.
Expert/ Senior SAP Basis Generalist (f/m/d) – NetWeaver & Non-NetWeaver Applications
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
What you`ll do
We are looking for experienced Expert/ Senior SAP Basis Generalist (f/m/d) with a passion to optimize various Application systems and handle outages to our customers, e.g. NetWeaver & Non-NetWeaver based applications like BRIM, BOBJ, Cloud Connector. This includes guiding automation development of cloud deployment and operations as well as co-innovating with customers and other SAP teams for new SAP solutions in the ECS portfolio.
- Be responsible for optimizing and improving various Application systems and handle outages, e.g. NetWeaver & Non-NetWeaver based applications, Containerized SAP Applications.
- Lead, onboard new solutions into Technical Operations and execute First time requests for new solutions in the ECS portfolio as a combination of hands-on work and coaching of more junior colleagues.
- Support troubleshooting in difficult customer situations of exceptional cases in a 3rd level support role as well as being involved in customer outages – This can include having to work on weekends or on-call.
- Create knowledge transfer and technical documentation, including technical operational concepts, process flows, and guidelines.
- Collaborate and align new concepts with international teams from within the organization and outside to ensure excellent customer satisfaction.
- Be responsible for the technical management of strategic projects in the area of SAP NetWeaver & Non-NetWeaver based applications like BRIM, BOBJ, Cloud Connector, Web Dispatcher and for managing difficult customer situations.
What you bring
- Minimum of 10 years of experience in a similar role.
- Solid hands-on know-how with SAP technologies like SAP NetWeaver & Non-NetWeaver based applications like BRIM, BOBJ, Cloud Connector, Web Dispatcher.
- Previous experience in installing and configuring SAP technology-based systems.
- Experience with Linux and Windows operating systems.
- Experience with SAP Gardener based Container Concepts, Technologies at Kubernetes & Application layer.
- Self-motivated & self-driven to learn new Technologies, Applications and build expertise independently.
- Ability to lead efforts to simplify, document and disseminate Knowledge, guide to Automate to make the Applications scalable for Delivery.
- Basic know-how around database, filesystem & network routing.
- Capacity to continuously acquire new knowledge in an independent, proactive way.
- Communication with customers on technical and operations topics, ability to handle escalated customer cases.
- Technical management of strategic projects in the area of SAP NetWeaver & Non-NetWeaver based applications like BRIM, BOBJ, Cloud Connector, Web Dispatcher.
- Management of difficult customer situations.
- Willingness to work on weekends and on-call.
- English and German fluently.
- Experience in handling arising Security Issues is of benefit.
Meet your team
Within the Product Engineering board area, the mission of the ECS Delivery organization is to run and operate SAP’s private cloud offering. ECS delivered services include backups, patching, provisioning and upgrades, restore and disaster recovery, infrastructure monitoring and event detection. Services are delivered from all regions (EMEA/MEE/AMER/APJ) having a strong international focus and cultural diversity.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. SAP has evolved to become a market leader in end-to-end business application software and related services.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone feels included and can run at their best. SAP is proud to be an equal opportunity workplace and is an affirmative action employer.
Requisition ID: 413402 | Work Area: Information Technology | Expected Travel: 0 – 10% | Career Status: Professional | Employment Type: Regular full time or part time | Locations: St.Leon-Rot or Dresden #LI-Hybrid
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Expert/ Senior SAP Basis Generalist (f/m/d) - NetWeaver & Non-NetWeaver Applications Arbeitgeber: SAP SE
Kontaktperson:
SAP SE HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Expert/ Senior SAP Basis Generalist (f/m/d) - NetWeaver & Non-NetWeaver Applications
✨Tip Number 1
Make sure to highlight your extensive experience with SAP technologies, especially with NetWeaver and Non-NetWeaver applications. Be prepared to discuss specific projects where you optimized application systems or handled outages.
✨Tip Number 2
Demonstrate your ability to lead and mentor others by sharing examples of how you've coached junior colleagues in previous roles. This will show that you can take on the responsibility of guiding new solutions into Technical Operations.
✨Tip Number 3
Since the role involves troubleshooting in difficult customer situations, prepare to discuss your approach to handling escalated cases. Share any relevant experiences that showcase your problem-solving skills and customer communication.
✨Tip Number 4
Familiarize yourself with the latest trends in cloud deployment and automation, as well as containerized SAP applications. Being knowledgeable about these topics will help you stand out as a candidate who is proactive and self-motivated to learn.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Expert/ Senior SAP Basis Generalist (f/m/d) - NetWeaver & Non-NetWeaver Applications
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the key responsibilities and requirements. Highlight your relevant experience with SAP technologies, especially NetWeaver and Non-NetWeaver applications.
Tailor Your CV: Customize your CV to reflect your 10+ years of experience in similar roles. Emphasize your hands-on know-how with SAP technologies, your experience with Linux and Windows operating systems, and any relevant project management skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for optimizing application systems and your ability to handle outages. Mention specific examples of how you've successfully managed difficult customer situations or led strategic projects.
Highlight Communication Skills: Since the role involves communication with customers on technical topics, make sure to highlight your fluency in English and German. Provide examples of how you've effectively communicated complex technical information to non-technical stakeholders.
Wie du dich auf ein Vorstellungsgespräch bei SAP SE vorbereitest
✨Showcase Your Technical Expertise
Be prepared to discuss your hands-on experience with SAP technologies, especially NetWeaver and Non-NetWeaver applications. Highlight specific projects where you optimized application systems or handled outages, as this will demonstrate your capability in the role.
✨Emphasize Collaboration Skills
Since the company values a collaborative environment, share examples of how you've worked with international teams or co-innovated with customers. This will show that you can thrive in a team-oriented setting and contribute to excellent customer satisfaction.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about challenging customer situations you've faced. Prepare to discuss how you managed escalated cases and what strategies you employed to resolve issues effectively, showcasing your ability to handle pressure.
✨Demonstrate Continuous Learning
Highlight your self-motivation and proactive approach to learning new technologies. Discuss any recent training or certifications you've pursued, especially related to SAP Gardener, Kubernetes, or other relevant technologies, to show your commitment to professional growth.
