(Junior) Process Performance Manager (m/f/x)

(Junior) Process Performance Manager (m/f/x)

• Full-time

Scalable Capital is a leading digital investment platform in Europe. The company empowers everyone to shape their financial future. Scalable Broker makes it easy and affordable for clients to invest professionally in stocks, ETFs, and other exchange-traded products and set up savings plans. Scalable Wealth, the digital wealth management service, offers clients professional investment in ETF portfolios and is also adopted as a white-label solution by renowned B2B partners. With the European Investor Exchange (EIX), Scalable Capital offers a stock exchange for retail investors in Europe. Over 27 billion euro is held on the platform by more than one million clients. Founded in 2014, the company employs more than 500 people across Munich, Berlin, Vienna, and London. The team, led by Erik Podzuweit and Florian Prucker, is working on a new generation of financial services.

Visit our finance blog or check out our social media channels to learn what our Expert Teams have to say.

Our Company Values guide our daily work and collaboration. To learn more about them, see our values here (English).

Responsibilities:

1. Monitor production-relevant processes using technical dashboards like Datadog, Metabase, and internal tools.
2. Identify irregularities or incidents within processes.
3. Define and coordinate the implementation of monitoring dashboards and controls.
4. Communicate information and involve relevant teams to clarify and resolve disruptions.
5. Ensure the creation of post-mortems, analyze incidents, and implement changes to prevent future disruptions.
6. Coordinate process adaptations to minimize future disruptions.
7. Report disruptions and anomalies to Managing Directors and C-Level executives when necessary.

Qualifications:

1. Bachelor’s degree in finance, accounting, or equivalent.
2. Relevant internships in finance, banking, or technology sectors.
3. Experience in securities services, brokerage, or asset management; banking back/middle office experience is a plus.
4. Ability to analyze processes for gaps, derive strategies, and collaborate across stakeholders.
5. Strong problem-solving skills and ability to communicate complex issues clearly.
6. Excellent verbal and written communication skills in English.

What We Offer:

• Be part of a fast-growing Fintech startup creating impactful services.
• Work with an international, diverse team in Munich or Berlin.
• Use the latest hardware and tools.
• Participate in knowledge sharing and use your Education Budget.
• Join free German language classes and experience German culture.
• Relocation support for international candidates.
• Flexible vacation policy and work-from-abroad options.
• Attractive salary, company pension scheme, and additional benefits like a monthly \’Deutschland Jobticket\‘ contribution and PRIME+ Broker subscription.

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