Manager - Operational Risk

Role Overview The Operational Risk Manager position sits within Zurich and focuses on operational risk management matters for the Wealth and Asset Management businesses.
The Group Operational Risk team is part of the second line of defence and provides oversight across Schroders. The team is responsible for providing the tools and framework for managing operational risk, and works closely with the first line of defence and other control functions.
Key Responsibilities
Defines the Group’s operational risk framework, including policy and risk appetite;
Develops and maintains the Group’s operational risk system, Archer;
Provides the methodology, support and oversight of the Risk and Control Assessments (RCAs) completed by the first line of defence, including those for new products, end to end processes, new clients, and business change;
Provides oversight of the risk event process, including review and challenge of risk event investigations and mitigating actions;
Team Overview
Operational Risk
Operational Resilience
What you’ll do
This position is responsible for providing robust oversight of the Operational Risk Framework implementation by the business areas, along with providing the tools, training and support required.
Responsible for stakeholder management within the Switzerland business on operational risk matters
Management and of the risk and control assessment (RCA) program including review and challenge across the business RCAs and change assessments
Responsible for second line oversight of key transformation initiatives
Facilitating the investigation of risk events, including significant event escalations to Senior Management
Responsible for delivery of the Operational Risk sections of the Wealth Management ICAAP. This includes, development of operational risk scenarios and estimation of the Group’s operational risk capital requirement
Analysis, reporting and presentation of operational risk MI including RCAs, risk events and issues for senior committees such as the Group Risk Committee, Board Audit and Risk Committee and entity Boards
Carry out presentations to clients on operational risk framework and collating responses to RFPs and client queries
Oversight and management of the operational risk system and training of business users
Provide operational risk training to the business
Lead team projects such as framework enhancements initiatives
The knowledge, experience and qualifications you need
Educated to degree level
Wealth/Asset management and operational risk management experience
Strong project management and leadership skills
Good interpersonal and influencing skills and a team‑player attitude
Strong written communication skills and attention to detail: the ability to write and review accurate, clear risk reports appropriate for the relevant audience
Good organisational and time management skills
Analytical mindset with logic and problem solving skills
The knowledge, experience and qualifications that’ll help
Excellent working knowledge of Microsoft PowerPoint, Word, Excel and Power BI.
Fluent in English, German a big advantage
We recognise potential, whoever you are Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought facilitated by an inclusive culture will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer: you are welcome here regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio‑economic background or any other protected characteristics.
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