5- or 6-day week Fair pay Bonus system Responsibilities
Leading, motivating, training and scheduling the front office team
Responsibility for the professional and smooth operation of the entire Front Office
Active involvement in daily operations, including check-in and check-out
Providing warm and professional guest care from the initial enquiry through to departure
Handling and coordinating group enquiries, conferences, events and larger reservations
Creating individual offers, arrangements and packages
Maintaining and updating room rates, packages, availability and booking-related data in the relevant systems
Ensuring and continuously developing our quality and service standards, as well as optimising internal processes
Professional handling of guest complaints and supporting the management of guest feedback and reviews
Supporting the implementation of marketing and sales activities
Taking care of administrative tasks, inventories and organisational duties
Close cooperation with all departments and the management team
Qualifications
Several years of front office experience in an upscale 4*S or 5-star hotel, ideally in a supervisory or management position
Experience in team leadership, staff scheduling and a genuine passion for motivating and developing employees
Excellent organisational skills and the ability to remain calm and focused in challenging situations
A professional, warm and confident manner, combined with strong communication and hosting skills
A strong commitment to quality and service, paired with an independent, structured and responsible approach to work
Confident use of digital hotel and booking systems and an openness to modern processes and technologies
Experience with administrative procedures such as invoicing, guest registration and guest data management is an advantage
A strong sense of responsibility when handling guest data, data security and internal quality standards
Very good command of German (at least C1 level), both written and spoken
Good command of English; additional foreign languages are an advantage
Secure job
& year-round employment
Modern company
with versatile, exciting areas of responsibility
13th and 14th salary
& remuneration according to KV with the willingness to
overpay
depending on qualifications
Courses, workshops & support for
further education
Fantastic surroundings at the foot of the Zahmen Kaiser mountain range
Numerous indoor and outdoor
recreational opportunities
Price advantages
in the hotel
Free catering
7 days a week
Living in the Seehof
employee house
Bonus system
for extraordinary assignments
Regulated working hours
Residence in the new, modern employee house
Food free of charge, also on days off
Smart-TV in your room (on request and against a deposit)
Wlan free of charge in the employee house
Landscape life in the midst of beautiful mountains and near the lake
innumerable recreational opportunities in the Kaiserwinkel
free use of the indoor sports facilities, by arrangement
Fitness Gym use free of charge, by arrangement
plus an overpayment with corresponding qualification
Roster regulated working hours, individual working time models
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Reception Manager in Kössen Arbeitgeber: Seehof
Seehof in Österreich ist ein ausgezeichneter Arbeitgeber, der eine familienfreundliche Arbeitsumgebung bietet und großen Wert auf die persönliche und berufliche Entwicklung seiner Mitarbeitenden legt. Mit einem modernen Arbeitsplatz im Hotelbetrieb und attraktiven Mitarbeitervorteilen schaffen wir ein unterstützendes und motivierendes Arbeitsklima, das es Ihnen ermöglicht, Ihre Fähigkeiten im HR-Bereich voll auszuschöpfen und zu wachsen.
