Project Coordinator

Overview

The Professional Services Project Coordinator provides project or programme support by following defined processes against Rackspace standards.

This role offers comprehensive project support including plan coordination, monitoring risks, updating risk plans, and managing change control, dependencies, filing, and information collation to enable project reporting.

Adheres to company security policies and procedures as directed.

Responsibilities

• Record and organize project updates and status reports; attend key project meetings and document minutes and actions; capture status updates.
• Compile and update the overall programme and/or project plan; draft and disseminate project communications.
• Escalate planning issues to Project Managers and Senior Project Managers; track and coordinate payment milestones, cost estimates, and key deliverables.
• Attend project closure and lessons learned reviews; take minutes and actions.
• Maintain all project documentation; set up central repositories and document sharing processes; coordinate data collection from all project team members and provide summary reports for stakeholders.
• Ensure appropriate security measures for documents and equipment; establish document control procedures; maintain a library and registry of contractual, baseline, and project documentation; store closure and benefits tracking documents on the project portal.
• Adhere to Change Control and Configuration Management processes for project deliverables; create and maintain the project risk and issues log; analyze risks and track issues until resolved; escalate as needed.
• Coordinate collection of project budgets and actuals; provide up-to-date financial position and forecasts to stakeholders; assist in budget preparation and ensure documents comply with standards for auditing and risk purposes.
• Extract key Rackspace responsibilities from Statements of Work; store key commercial and legal documents on a secure project portal.
• Ensure documentation and deliverables align with Rackspace guidelines; work effectively in a matrix management structure; follow governance, change control, and configuration management processes; escalate deviations to Project/Program Manager.
• Explain governance processes to key resources.
• Job Requirements
• Experience in a similar coordinator role in a fast-paced environment; basic knowledge of project management principles and processes preferred.
• Effective written and verbal communication skills, including reporting and group presentations.
• Well organized with strong time management and attention to detail.
• Demonstrated ability to work as part of a team toward common goals; able to build relationships with new and existing staff to ensure smooth workflow.
• Ability to identify and escalate risks and issues; good listening skills and ability to determine task priorities.
• Ability to read and understand a Statement of Work (So W) with basic understanding of commercial terms and convert them into actionable items in the project plan.
• Flexible and adaptable to fast-changing environments; initiative in delivering excellent customer service.
• About Rackspace Technology

We are the multicloud solutions experts.

We combine our expertise with the world’s leading technologies across applications, data and security to deliver end-to-end solutions.

We have a proven record of advising customers, designing scalable solutions, building and managing them, and optimizing returns.

We are committed to equal employment opportunity and welcome applicants regardless of age, color, disability, gender identity or expression, genetic information, marital status, pregnancy or maternity status, military or veteran status, nationality, ethnicity, race, religion or belief, sexual orientation, or any other legally protected characteristic.

If you have a disability or special need that requires accommodation, please let us know.

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