Service Center Manager (m/w/d)

Job Function: Sales Work Location Type: On-site Job Description We are seeking a Service Center Manager (m/w/f) to join our Danfoss Climate Solutions Heat Exchanger location in Winsen, Northern Germany . In Winsen, our Service Center to maintain and test our Plate Heat Exchangers for the DACH region is located, incl a spare parts warehouse. Our customers are mainly HVAC companies as well as Marine and Industry companies. Job Responsibilities In your role, you will: Be responsible to manage the daily operations and the workload in the service facility and define priorities as well as coordinating, managing and leading the team to service mainly Sondex branded Heat Exchangers Take responsibility for EHS/Quality topics and ensure continuous optimization and improvement Frequent customer contact and order management Maintain ISO and NOBO certifications (Notifying Bodies) by preparing, planning and performance of audits Ensure we comply with legal demands concerning the site Reporting of relevant KPIs into the (global) organization Background & Skills University degree or technical training in engineering with focus on manufacturing industry or equivalent Proven experience in a technical service role in the HVAC industry, ideally with management experience Global customer oriented commercial mindset and experience with matrix organizations Business fluent English and German skills Solid experience in Microsoft Office and Salesforce is a plus At Danfoss, we believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making. When you consider this job posting, do you feel like your profile is not a perfect match? Numerous studies have found that women and people of color are more likely to apply only when they meet all requirements listed in the job posting. Even if you do not check all the boxes, we encourage you to apply anyway. We are curious to find out how you can bring new insights to the role or to Danfoss as an organization For further information please contact Catharina Cuerten, Talent Acquisition Partner, at +49 69 8902107 Employee Benefits We are excited to offer you the following benefits with your employment: Bonus system Paid vacation Flexible working hours Possibility to work remotely Pension plan Personal insurance Communication package Opportunity to join Employee Resource Groups State of the art virtual work environment Employee Referral Program This list does not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice. Danfoss – Engineering Tomorrow At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways – driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees. Following our founder’s mindset \“action speaks louder than words”, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category. Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.000 people, serving customers in more than 100 countries through a global footprint of 95 factories. Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification. Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities. Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.360 people, serving customers in more than 100 countries through a global footprint of 95 factories.