UBS in Zürich seeks a Senior Service Designer / UX Strategist to shape end-to-end client experiences across digital and AI-enabled banking journeys. You will define and orchestrate journeys across touchpoints, channels, people and technology to ensure consistent, high‑quality experiences at scale.
You will lead complex design workstreams, translate research into actionable direction and mentor peers in a global, distributed team within UBS’s Experience Design CoE.
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