Overview
As an Account Executive for Swiss Public and Telco accounts, you drive strategic value by aligning ServiceNow’s platform with digital transformation, regulatory needs, and customer experience priorities. You own executive relationships and orchestrate cross-functional teams to deliver tailored, outcome-based solutions. You lead multi-entity expansion, ensuring adoption and revenue growth across licenses, renewals, and services. This role combines strategic advisory with hands-on execution to build long-term partnerships and measurable impact.
Verantwortungsbereiche
- Act as a strategic advisor to leading Swiss Public and Telco companies, aligning ServiceNow’s platform with transformation, compliance, resilience, and customer experience goals.
- Own executive relationships from CxO to operations and transformation teams, building trusted partnerships.
- Drive outcome-based account strategy in collaboration with industry and solution teams to deliver tailored solutions.
- Lead enterprise-wide growth by coordinating global ServiceNow resources to expand platform adoption across complex organizations.
- Deliver measurable business value and ensure revenue targets across licenses, renewals, and professional services.
- Develop a clear roadmap and capabilities to enhance customer experience across client and ServiceNow teams.
Zentrale Anforderungen
- Experience integrating AI into work processes, decision-making, or problem-solving using AI-powered tools or workflows.
- Proven Public and/or Telecom industry experience with focus on citizen/customer experience, operations, field service, and regulatory compliance.
- Ability to translate macro challenges into scalable platform strategies with measurable impact.
- 7+ years of enterprise client management with revenue-aligned account strategies.
- 2+ years as an Account Executive with multi-million-dollar sales experience and executive relationship management.
- Experience leading matrixed, cross-functional teams (Solution Sales, Pre-Sales, Consulting, Customer Success, Professional Services).
- Fluent in German and/or French
- Travel up to 50%.
- Strategic advisory capability
- Executive presence and stakeholder management
- Cross-functional leadership
- AI integration into business processes
- AI-powered tools and automated workflows
- Analysis of AI-driven insights
Enterprise Account Executive Public Sector & Telco in Zürich Arbeitgeber: ServiceNow
Als Arbeitgeber bietet ServiceNow eine dynamische und innovative Arbeitsumgebung, die sich auf die Transformation der Lebenswissenschaften konzentriert. Mit einem starken Fokus auf Mitarbeiterentwicklung und einer Kultur der Zusammenarbeit fördern wir kreatives Denken und ermöglichen es unseren Mitarbeitern, ihre Fähigkeiten in einem zukunftsorientierten Bereich wie KI zu erweitern. Unsere flexiblen Arbeitsmodelle und die Möglichkeit, an bedeutenden Branchenveranstaltungen teilzunehmen, machen uns zu einem attraktiven Arbeitgeber für Fachkräfte, die einen echten Einfluss auf die Branche ausüben möchten.
