Head of Professional and Clinical Services

An exciting opportunity has arisen for an experienced senior manager to lead, shape and influence our people centred Professional and Clinical team within the Primary Care Division.

You will strategically lead the Professional and Clinical Service team in managing the ongoing delivery and transformational development, influenced by NHS Wales Health Boards, Primary Care Contractors and Welsh Government., To play an integral role as part of the Primary Care Services senior management team in setting and delivering the strategic agenda for the division.

This will be intrinsically linked to the delivery of the overall Shared Services vision in becoming a world class organisation.

Specifically this role will develop and implement the modernisation agenda for PCS in terms of providing a robust and standardised environment to enable staff to succeed inside the organisation and be the prime link between PCS and its external customer and stakeholder communities.

To engage directly and forge robust professional relationships with stakeholders and ensure that all forms of communication is of high quality that continually enables a proactive approach in regard to service improvement.,

At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.

Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.

We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.

Excellent customer service is something we strive for, for both our internal and external customers.

Experience Essential

• Extensive experience across the variety of general management disciplines.
• Substantial senior management experience and working knowledge across several Primary Care regulatory systems within NHS Wales.
• In depth experience of financial management systems and associated budgetary control.
• Transformational experience in an organisational development role.
• Demonstrable record regarding continuous professional development (CPD)., Educated to Master's Degree (or equivalent level of experience of working at a senior level in specialist area)
• Extensive knowledge and expertise in several specialist areas, acquired through post graduate diploma or equivalent experience or training.
• Working knowledge of multiple NHS Wales stakeholder professional groups and experience in delivering the appropriate outcomes.

Desirable

• Qualified to MSP or PRINCE2 Practitioner Level

Skills Essential

• Highly developed communication skills with the ability to communicate on highly complex matters and difficult situations.
• High analytical and critical thinking skills, the ability to draw qualitative and quantitative data from a wide range of sources and draw conclusions.
• Uses evidence to make improvements, seeks out innovation.
• Leadership, vision, strategic thinking and planning with highly developed political skills.

Desirable

• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh

Person Specification Experience Essential

• Extensive experience across the variety of general management disciplines.
• Substantial senior management experience and working knowledge across several Primary Care regulatory systems within NHS Wales.
• In depth experience of financial management systems and associated budgetary control.
• Transformational experience in an organisational development role.
• Demonstrable record regarding continuous professional development (CPD)., Educated to Master's Degree (or equivalent level of experience of working at a senior level in specialist area)
• Extensive knowledge and expertise in several specialist areas, acquired through post graduate diploma or equivalent experience or training.
• Working knowledge of multiple NHS Wales stakeholder professional groups and experience in delivering the appropriate outcomes.

Skills Essential

• Highly developed communication skills with the ability to communicate on highly complex matters and difficult situations.
• High analytical and critical thinking skills, the ability to draw qualitative and quantitative data from a wide range of sources and draw conclusions.
• Uses evidence to make improvements, seeks out innovation.
• Leadership, vision, strategic thinking and planning with highly developed political skills.

Desirable

• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh

Offering a comprehensive benefits package, there is something for everyone.

To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp. nhs. wales/working-for-us/ NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations.

We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.

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