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- Aufgaben: Provide technical support and troubleshoot desktop computers daily.
- Arbeitgeber: Join Sharp Brains, a leading IT Services Provider in the UK.
- Mitarbeitervorteile: Gain hands-on experience in a dynamic tech environment.
- Warum dieser Job: Be part of a trusted team focused on innovation and expertise.
- Gewünschte Qualifikationen: Technical support skills and experience with desktop computers required.
- Andere Informationen: This is a part-time on-site role located in Prague.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
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Company Description
Sharp Brains, your premier IT Services & Solutions Provider based in the UK, offers tailor-made solutions to meet unique business needs. Specializing in end-to-end IT solutions and on-demand/managed technical support, we deliver services globally with a focus on trust, innovation, and expertise.
Role Description
This is a part-time on-site role for an Information Technology Support Specialist at Sharp Brains in Prague. The Specialist will be responsible for providing technical support, troubleshooting desktop computers, and offering help desk support on a daily basis.
Qualifications
- Technical Support and Troubleshooting skills
- Experience with Desktop Computers and Information Technology
- Strong problem-solving abilities
- Excellent communication and interpersonal skills
- Certifications in relevant IT fields are a plus
- Ability to work efficiently in a team
- Previous experience in a similar role is preferred
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Technology, Information and Media and IT Services and IT Consulting
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Information Technology Specialist Arbeitgeber: Sharp Brains
Kontaktperson:
Sharp Brains HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Information Technology Specialist
✨Tip Number 1
Familiarize yourself with the specific technologies and tools that Sharp Brains uses. Research their IT services and solutions to understand their approach and how you can contribute to their team.
✨Tip Number 2
Highlight your problem-solving abilities during the interview. Prepare examples of past experiences where you successfully troubleshot technical issues, as this will demonstrate your capability in a real-world context.
✨Tip Number 3
Since communication is key in this role, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with friends or using online platforms to refine your communication skills.
✨Tip Number 4
Network with current or former employees of Sharp Brains on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be beneficial during your application process.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Information Technology Specialist
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Information Technology Specialist position at Sharp Brains. Understand the key responsibilities and required qualifications to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your technical support and troubleshooting skills, as well as any experience you have with desktop computers. Mention specific examples of how you've solved problems in previous roles.
Showcase Communication Skills: Since excellent communication and interpersonal skills are crucial for this role, provide examples in your application that demonstrate your ability to communicate effectively with team members and clients.
Include Certifications: If you have any relevant IT certifications, be sure to include them in your application. This can set you apart from other candidates and show your commitment to the field.
Wie du dich auf ein Vorstellungsgespräch bei Sharp Brains vorbereitest
✨Showcase Your Technical Skills
Be prepared to discuss your technical support and troubleshooting skills in detail. Highlight specific experiences where you successfully resolved issues with desktop computers or provided help desk support.
✨Demonstrate Problem-Solving Abilities
Employ the STAR method (Situation, Task, Action, Result) to illustrate your problem-solving process. Share examples of challenging situations you've faced and how you approached them effectively.
✨Communicate Clearly and Effectively
Since excellent communication is key for this role, practice explaining technical concepts in simple terms. This will show your ability to interact well with team members and clients alike.
✨Research Sharp Brains
Familiarize yourself with Sharp Brains' services and values. Understanding their focus on trust, innovation, and expertise will help you align your answers with their company culture during the interview.
