Enterprise Relationship Manager (DACH) in Berlin

• As Enterprise Relationship Manager, you scale Sharpist’s Key enterprise accounts as a trusted C-suite partner, driving account growth and program delivery for world-class brands
• We partner with 300+ of the world’s leading enterprises — IKEA, BMW, Airbus, Miro — to build their leaders and talent. We do it by combining real 1:1 human coaching with an AI Coach that’s there between sessions: always-on guidance, follow-ups, in-the-moment support
• We have strong product-market fit and marquee logos. Now we’re going after growth, and the enterprise segment is the engine
• The clients you own decide how fast we scale across DACH and beyond. This is not a role on the edge of things — it’s as close to the center as it gets
• You are the face of Sharpist to our biggest clients in DACH. When they have a problem, you’re the first call. When they grow with us, it’s because of you
• You own a portfolio of enterprise accounts outright — keeping them, growing them, and making sure the programs deliver. You’ll go head-to-head with CHROs, L&D leads, and C-suite execs
• Meeting them in person matters, so you’ll travel to client HQs across the region around 30% of the time
• This is high-stakes, high-autonomy, and highly visible
• 70% – Account management and growth. You learn each client’s business well enough to see the opportunity before they do
• Then you build the case and grow the account. Relentlessly
• 30% – Running the programs and driving satisfaction. Coordinating across coaching, product, and ops so things actually land
• Some accounts are smooth. Others are messy and need untangling. You own both
• Within 1 month, you will…
• Learn the product and get in front of your clients
• Map every account: who holds the budget, who champions us, who you still need to win over
• Within 1 quarter, you will…
• Own a sharp, data-backed growth plan for your portfolio
• Turn a client gap into a real expansion case — and pitch it to a senior executive
• Take on your first at-risk account and build the plan to turn it around
• Within 1 year, you will…
• Hit your revenue and retention targets, and beat them
• Become the advisor CHROs and L&D leaders call before they make a decision
• Set the standard — the way you work becomes how the rest of the team does the job

Benefits

• Flexible working hours
• Have your own certified coach with unlimited sessions
• Hybrid working model
• Employee library
• Company pension scheme
• Free mate, beers & muesli

You’ve come from consulting, B2B Saas Sales, a startup, a client-facing strategy role, or from running things behind a C-suite exec as a Chief of staff. Now you want your own patch to own. You want to grow and move things forward. FastYou have a strategic mind, but you’re also an operator who executes and follows through. Nothing falls through the cracksYou communicate clearly with anyone -whether you’re presenting to a boardroom or talking things through with a colleague or an HR managerYou’re organized, curious, and comfortable juggling a lot of moving parts and people at onceYou care about outcomes, not just optics — you’re in it to make the client actually succeedNative-level German (C1+) and fluent EnglishA real track record of owning important relationships and delivering results3 years+ in top-tier consulting, a strategic client-facing role in B2B Company, or a Chief of staff to a C-suite leaderOpen to travel around DACH about 30% of the timeDelivery: You’re a builder who ships – motivated by visible resultsProactivity: You identify problems early, propose solutions, and jump on what mattersCare: You strive for excellence because the mission of empowering self-aware careers genuinely matters to youAccountability: You keep your word. You’re meticulous, organized, and 100% reliableYou’ve worked somewhere fast and a bit chaotic, where you had to build the process rather than inherit itExperience selling to HR, L&D, SaaS, or tech