Описание:
Shift delivers AI agents that transform critical insurance work. Its insurance-grade AI is accurate, explainable, and secure, helping leading insurers improve speed, confidence, and focus on the people they serve through a SaaS platform.
Задачи:
- Own the end-to-end delivery of complex enterprise software projects across the UK portfolio
- Build and maintain delivery plans, milestones, dependencies, RAID registers, decision logs, and governance rhythms
- Connect Delivery, Data Science, Product, Engineering, and GTM teams with customer technical and business stakeholders
- Anticipate delivery, resource, commercial, and customer risks, and provide clear options and recommendations
- Drive actions to closure with named owners and dates
- Provide concise, fact-based reporting for customers and senior leadership
- Maintain accurate project and portfolio information in Salesforce, Jira, and delivery-planning tools
- Lead customer workshops, governance meetings, Steering Committees, and recovery discussions
- Support pre-sales and opportunity shaping by validating scope, delivery methodology, assumptions, resource needs, timelines, and Statements of Work
- Challenge unsupported commitments and ensure Delivery and technical assumptions are understood before external positioning
- Manage multiple workstreams or clients while maintaining control of detail, priorities, and customer outcomes
- Improve delivery practices through reusable templates, smarter workflows, automation, and practical use of AI
- Contribute to strategic UK and wider Delivery initiatives that make execution more predictable, repeatable, and scalable.
Требования:
- At least 5 years of experience delivering IT, SaaS, data, analytics, or enterprise transformation projects
- Strong experience managing complex, client-facing implementations involving multiple internal and external teams
- Ability to operate independently, make sound judgments, and know when to shift
- Proactive and pre-emptive mindset
- Strong ownership and follow-through
- Excellent written and verbal communication skills
- Confidence working with senior customer stakeholders and internal leaders
- Strong planning, governance, risk management, and decision-management skills
- Commercial awareness of scope, effort, cost, margin, and customer commitments
- Ability to work in ambiguity and organize incomplete or changing information
- Continuous-improvement mindset with evidence of introducing better tools, templates, processes, or ways of working
- Openness to coaching and mentoring, with the maturity to challenge constructively and bring independent ideas
- Experience with Salesforce, Jira, Atlassian, Asana, Monday.com, or similar delivery/PMO platforms
- Native or fully fluent English
- Nice to have: experience in insurance, fraud, data science, or regulated industries, PMP, PRINCE2, Agile, Scrum, or similar certification.
Условия:
- Flexible remote and hybrid working options
- Competitive Salary and a variable component tied to personal and company performance
- Multiple Learning and Development opportunities, including Focus Fridays, a half-day each month for learning and personal growth
- Generous PTO and paid holidays
- Mental health benefits
- 2 MAD Days per year for paid volunteering
- Additional benefits may be offered by country based on eligibility
- AI tools are used to help review applications for this role.
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