Since 1953, Shin‑Etsu Chemical, Japan, has been shaping the future of silicones. What started with the first commercialisation of silicones in Japan has grown into more than 60 years of innovation. During that time, we’ve developed over 5,000 silicone products, supporting industries from electronics and automotive to construction, cosmetics and healthcare. As the number one silicone manufacturer in Japan and one of the leading players worldwide, the Shin‑Etsu Silicone brand has stood for quality, innovation and impact.
Today, our teams work across the globe – with production and commercial sites in Asia, the USA and Europe, including the Netherlands, Hungary, Germany and France. This close connection to our customers helps us stay agile, responsive and relevant.
Join us and be part of a team that continues to unlock the power of silicones,
shaping solutions for today and tomorrow.
What you´ll be working on in our Order Management Team:
- You own the commercial sales order administration for your assigned customer accounts and keep everything running smoothly.
- You support outbound shipments end to end – helping with warehouse-related topics, checking freight invoices, and coordinating with our logistics partners.
- You keep an eye on details and quality, handling everything from orders, projects, forecasts and requests to quotes, price lists, order documents, invoices, complaints, credit limits, reminders, and working in our ERP system.
- You build and maintain great relationships with customers through regular, hands‑on communication.
- You enjoy working across teams, connect easily with colleagues and managers, share information openly, ask for input, and involve others to find the best solutions.
- You organize your day‑to‑day work efficiently and help make processes simpler and more effective.
What you´re good at
- You have completed vocational training as a Wholesale and Foreign Trade Merchant (or similar) and bring up to 3 years of first experience in sales order support.
- You have basic hands‑on experience in sales order administration (orders, projects, forecasts, requests, quotations, price lists, order documents, invoices, complaints, credit limits, reminders, ERP systems, and shipment coordination).
- You understand the basics of international B2B business and are curious to learn more about SESE products and applications.
- You are service‑oriented, detail‑focused, and enjoy building strong relationships with customers and colleagues.
- You are a team player who communicates openly, asks for feedback, and contributes to problem solving.
- You are business‑fluent in English and comfortable working in an intercultural (Japanese) environment.
- You are motivated, eager to learn, and keen to grow both professionally and personally.
Why Shin‑Etsu Silicones Europe B.V. – Branch Germany:
- 39 hours per week
- Hybrid working model and a strong work–life balance
- 30 days of vacation
- International working environment with strong Japanese roots
- Training and development opportunities to support your growth
- Company pension scheme
- Bike leasing option and commuting allowance
Sounds like you? We’d love to hear from you.
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Customer Services - Sales BO Administration (human) in Wiesbaden Arbeitgeber: Shin-Etsu Silicones Europe B.V.
Shin-Etsu Silicones Europe B.V. bietet ein inspirierendes Arbeitsumfeld, in dem Innovation und Qualität im Mittelpunkt stehen. Mit einer ausgewogenen Work-Life-Balance, 30 Urlaubstagen pro Jahr und individuellen Weiterbildungsmöglichkeiten fördert das Unternehmen die persönliche und berufliche Entwicklung seiner Mitarbeiter. Die enge Zusammenarbeit in einem internationalen Team mit starken japanischen Wurzeln ermöglicht es dir, aktiv an der Zukunft der Silikone mitzuarbeiten und dabei deine Fähigkeiten in einem dynamischen und unterstützenden Umfeld weiter auszubauen.
Kontaktdaten:
Shin-Etsu Silicones Europe B.V. Recruiting-Team
