Reservation Manager /Reservierungsleiter (m/w/d/k.A.)

Reservation Manager /Reservierungsleiter (m/w/d/k.A.) Althoff Grandhotel Schloss Bensberg, Bergisch-Gladbach (DE) Permanent employment | Full time | Reservation | as of now Apply Now Your Personality: Advising and selling are in your blood? Then impress us with your personality! You have the talent to inspire other people and to pull them along You never lose your cool, no matter if rates are falling, your ears are ringing or half the team is absent You have an eye for detail and find the right solution for every problem You have an apprenticeship in the hospitality industry and/or a degree in business administration, hotel management or similar. In addition, you have already gained several years of experience in reservations as well as team leader Your Passion: From receiving reservations to \“booking completed\“ – you ensure smooth processes and that every guest gets a room Under your direction the guests are happy and the hotel occupancy booms You conduct competitive analysis, ensure strong & stable rates and handle complaints As the ultimate coach & team player, you constantly develop your team and provide support where needed You are also responsible for a fair scheduling, sticking to the budget and following the Althoff standards Employee Benefits Appreciative corporate culture, personal development and encouragement of employees Comprehensive training and development program with over 100 different training modules Attractive working time options, individually tailored to your personal needs Job ticket or travel allowance Employee discount Urban Sports Club Bike leasing (JobRad) Appealing employee rates and family & friends rates Support in finding your own apartment Referral bonus for newly recruited employees Corporate health management Cost- coverage for the cleaning of work clothes Individual acknowledgement of birthdays and anniversaries Cross training, task forces and team events Balanced and healthy meals in our team bistro Participation in the Corporate Benefits program Subsidy for the URBAN SPORTS CLUB – Stay fit and active. About the hotel The 5-star Althoff Grandhotel Schloss Bensberg with 84 rooms and 36 suites has been a member of the Leading Hotels of the World since October 2001. The 1000 m² beauty and spa area belongs to the exclusive 4 elements spas. The Althoff Grandhotel Schloss Bensberg was awarded the Five Star Diamond Award and also received the Conga Award as the best event location in Germany. The Althoff Grandhotel Schloss Bensberg is home to the restaurant Vendôme, which is under the direction of Joachim Wissler. Awarded 2 Michelin stars, it is considered the best restaurant in Germany and is one of the best restaurants in the world. In addition to the 2 Michelin stars, the Vendôme has also been awarded 5 red toques in the Gault-Millau restaurant guide as well as 5 Feinschmecker \“F\“. Then apply now! We look forward to receiving your documents. You are welcome to tell us your salary expectations in this context.