Service technician (m/w/d) in Hessen

To strengthen our service team, we are looking for a sterilization devices technician in Hessen.

Responsibilities:

• Setup, commissioning, and training of the devices on-site at the customer’s location
• Performing maintenance and repairs
• Acting as a point of contact for customers regarding issues and inquiries
• Advising customers on new purchases or equipment replacements
• Testing sterilization devices in accordance with the BetrSichV (German Operational Safety Regulation)
• Conducting validations/qualifications/calibrations (IQ/OQ/PQ)
• Serving as the direct contact person for the customer
• Conducting electrical tests according to DGUV V3 (German Social Accident Insurance Regulation)
• Optimizing or adjusting devices to meet specific customer requirements

Your profile:

• You have completed training as a mechatronics technician, electrician, electronics technician, or similar
• Ideally, you already have experience in field service
• You hold a Class B or Class 3 driver’s license
• You have good general PC skills (Microsoft Office)
• You are able to work both independently and as part of a team
• You are willing to travel
• If you feel unsure about these tasks, talk to us

You will receive:

• An interesting and varied role in the field
• An engaging work environment in a rapidly growing, future-oriented market
• Flat hierarchies in a family-like atmosphere; you are not just a number in our company
• Comprehensive onboarding both in production (Haldensleben, Saxony-Anhalt) and at the customer’s location
• Flexibility, as you schedule your own customer appointments
• Automatic spare parts supply
• Competitive compensation
• A modern, neutral company car with high specifications and private use
• Fully equipped, professional toolset
• Smartphone, laptop/tablet, work shirts, and much more
• A modern and contemporary system for order processing
• Opportunities for training, further education, and advancement
• Regular company events and training sessions
• Coverage of travel costs (full meal allowances, tax-free by the employer) and advance payment for hotel stays
• Full support from colleagues in both field and office services

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