(Key) Account & Business Development Manager

Functional Area: Business Development & Sales

Job Group: BD & Sales

Employment Type: Permanent Contract

Working Time: Full-time

As an (Key) Account & Business Development Manager, you will be the strategic partner for assigned Drug Product (DP) customers. You will drive account management, nurture long-term relationships, and identify new business opportunities to achieve sales growth and business success. Join our Business Development Team and contribute to shaping the future of healthcare with Siegfried.

Your Role

This role has three key responsibilities: Managing existing business, developing new business with existing customers, and engaging with new customers.

You will manage the Existing Business by:

• Spearheading cross-functional teams in negotiating commercial terms, including quality and legal agreements, and preparing relevant reports for budget and forecast analysis.
• Leading communication and negotiations on price adjustments for the assigned DP portfolio.
• Ensuring compliance with agreements with customers and facilitating governance meetings with assigned customers.
• Collaborating with customers on KPI improvement plans, monitoring and reporting on customer KPIs with teams.
• Supporting customer escalation processes and managing related communications.

You will develop New Business with Existing Customers by:

• Identifying new opportunities with assigned customers with a focus on parenterals.
• Developing and negotiating quotations for new projects or services.
• Leading customer visits to showcase Siegfried’s capabilities.
• Supporting commercial aspects of Technology Transfer projects and monitoring their progress.

You will engage with New Customers by:

• Assisting in onboarding new customers in coordination with Business Development teams.
• Participating in site visits to demonstrate Siegfried’s expertise and facilities.

Your Profile

• 3 – 5 years of prior experience in pharmaceutical account management or business development, with a focus on parenterals and biologics.
• Master or PhD in Pharmacy, Pharmaceutical Engineering, Chemistry, Biology, or Business/Economics.
• Proven ability to lead cross-functional teams in dynamic environments with a strong results orientation, prioritization, and decision-making skills.
• Knowledge of CDMO main contractual terms and understanding of cGMP regulations.
• Willingness to travel up to 20-30% during peak periods, along with proximity to our DP site in Hameln or the willingness to visit it regularly.
• Experience with Salesforce or similar CRM platforms is a plus.
• Excellent communication skills in English.

Working at Siegfried

• Flexible working solutions enable our employees to cope with work and life.

• Canteen/Cafeteria and/or meal rebates.

• The possibility to work in a fast-growing global business.

• Other benefits that tie in with local social security of the location.

• Working from home policy.

Who We Are

The Siegfried Group is a global life science company with a network of 12 sites in Europe, the USA, and Asia. Siegfried offers contract development and manufacturing of active pharmaceutical ingredients, intermediates, and drug products and has sales of more than CHF 1.2 billion Swiss Francs. Siegfried Holding AG employs over 3,600 people and is listed on the SIX Swiss Exchange (SIX: SFZN).

What We Do in Hameln

Hameln is a renowned contract manufacturer which supplies both national and international pharmaceutical companies. It has over 450 employees who produce sterile medicinal products, mainly for use in hospitals and intensive care facilities.

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