Overview
As Senior Account Manager for Contact Pro, you own the enterprise sales cycle in the DACH region and beyond, driving new business and partner-led growth. You will manage end-to-end deal execution, partner collaborations with SAP and SI/VAR networks, and provide market insight to sharpen messaging. The role blends direct closing with strategic, multi-product engagement in a fast-paced, matrixed environment. This is a chance to shape CCaaS adoption within SAP ecosystems at scale.
Verantwortungsbereiche
- Take full ownership of the Contact Pro sales cycle from qualification to close in the DACH region.
- Collaborate with Sinch sales colleagues on multi-product enterprise deals.
- Lead client discovery and build relationships with C-level and IT/CX leadership to execute the commercial strategy.
- Manage partner ecosystem as the primary commercial owner (SAP, System Integrators, VARs) and drive co-selling initiatives.
- Educate partner teams on Contact Pro value and CRM integrations; highlight differentiators.
- Maintain regular syncs with partners to align on joint pipeline and opportunities.
- Build and sustain a healthy pipeline for direct and partner-sourced opportunities; provide market intelligence and competitive analysis.
Zentrale Anforderungen
- 5+ years of quota-carrying experience in enterprise software sales (CCaaS, UCaaS, CX, or CRM) or relevant CPaaS背景
- Proven track record of co-selling with channel partners, SI partners, and VARs; SAP ecosystem experience desirable
- Strong business acumen with technical grounding in cloud software, omnichannel routing, and CRM integrations
- Collaborative team player accustomed to matrixed environments and multi-product deals
- Native German and professional English proficiency
- Location in Germany with ability to travel regionally
- collaborative
- strong communication
- partner-minded
- CCaaS
- UCaaS
- CX
